5 - Income Protection Flashcards

1
Q

Overview

Income protection policies

Define, Insured event, added features, premiums and benefits, SV

A

Define:
- Aim is to replcae part of income that would have been earned when the policyholder is unable to work due to incapacity as result of illness or accident

Insured event:
- incapacity = inability to work
- policy document will need to clearly define the circumstances that need to exist for benefit to become payable
- policy document needs to clearly define circumstances under which payment will cease
- excluded circumstances: unemployment, redundancy, reluctance to return to work, HIV, attempted suicide

Benefit:
- regular income until recovery, death or end of annuity term
- regular income may be commutable to provide a lump sum (not generally the case)
- can be fixed or increasing
- multiple periods of benefit payments allowed, without policy ceasing

Premiums:
- based on benefit design (WP, BP) and rating factors
- level or increasing, ceases in periods of benefit payment

SV:
- No surrender value
- Because sum at risk is very large
- once expenses and expected claims are taken into account, little reserve left to build up much of an asset share

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2
Q

What is permanent about PHI?

A
  • insurer needs to continue payment as long as claim conditions are satisfied
  • As long as policy conditions are met, insurer cannot cancel policy
  • policy is written in guaranteed terms = benefits and premiums are fixed
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3
Q

IP insurance

Main needs addressed

A

Replacement income when p/h is unable to continue in his/her own/any occupation, and cannot earn an income
- Individual with dependants needs comfort of knowing there will be an income stream into the long term to provide for unkeep and welfare when unable to work, or take a lower paid job, due to ill health
- State sickness or disability allowance are often insufficient
- employee benefits are usually only short term, meaning employees earning a salary will usually opt for products with a longer deferred period and opt for any occupation
- self-employeed will need shorter or no deferred period and opt for own occupation

Income stream to match the p/h’s monthly loan servicing costs
- comfort that insurance will provide protection against the inability to meet major financial commitments
- e.g. mortgage payment protection insurance
- mny lenders may have this insurance as an requirement
- benefit will cover both interest and capital repayments

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4
Q

IP insurance

Other needs addressed

A

Regular income stream to cover other premiums
- Usually covered by a premium waiver benefit on other contracts
- Standalone covers are rare, except for substantial pension contribution covers

Locum protection insurance
- small professional practices
- partners are heavily reliant on each other to provide full service to clients
- loss of a partner could have serious impact on income stream
- benefit will cover the salary and other employment costs of a temporary replacement professional
- short defferred period applicable

Employers who want to pass the responsibility for sick employees to an insurer (Group IP)
- there may be legal requirements

Self-employeed individuals who cannot rely on employer-sponsored scheme

Individuals who do not have provision through their employer

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5
Q

IP insurance

Needs perceived by customers

A
  • ill-health is unknown territory and caused much concers
  • individuals (esp with dependants) will want to minimise the risk that a breakdown in healthcare will disrupt their financial well-being
  • disability and sickness are unpredictable and costs are unknown
  • many value the insurers’ willingness to protect income in these circumstances
  • the psychological effect of knwoing you’re protected against financial consequences of ill-health, definitely fulfils a p/h need
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6
Q

IP insurance

Simplicity vs Complexity

A
  • IP concept is simple and appealing
  • But T’s and C’s are complex
  • since there is not an easily objective way of determining whether an individual is able to perform their own/any occupation
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7
Q

IP insurance

Benefit definitions - amount

A

Replacement ratios
- ratio of post-claim income to pre-claim income (net of tax)
- critical indicator of likely claims experience
- the higher the ratio, the lower the incentive to return to work and the worse morbidity experience would be
Over-insurance
- Higher than appropriate replacement ration
- arises at outset, though alary not keeping up with benefits, reduction in tax levied on IP claims, multiple policies or undisclosed income
- robust product design will attempt to avoid over-insurance
- addressed by:
- appropriate maximum benefit formula at point of sale
- quality training of sales people
- regular benefit reviews
- clear policy conditions highlighting actions to be taken at claim stage in the event of over-insurance
Escalating benefits and premiums
- Benefit can remain level, increase at fixed rate, or increase in line with index
- same escalation in and out of claim (premiums will usually also escalate then)
- different escalation in and out of claim
- escalation out of claim, level in claim or vise versa
- escalation rates should not exceed expected earnings inflation
- protection against adverse experience: premiums increases are based on the current premium rate for additional benefit unsing the age at the time of increase
Proportionate benefits
- rehabilitation or proportional benefit to those who return to work on a part-time basis or less strenuous and lower paid role
- reduced benefit relates to ratio that earnings from new rol bear to those from occupation at start of claim
Waiver of premium
- premiums are waived during periods when benefits are payable

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8
Q

Over-insurance

  1. What does it mean ito IP
  2. How to check for it
  3. for what type of p/h are these checks difficult in practice?
A
  1. at claims tage, policy benefit is greater than proportion of salary appropriate to maintain an incentive to return to work
  2. financial underwriting (at outset and claim stage) questions and supporting docs
  3. self-employed, or irregular income. income sources may include dividend and salary (can use tax assessments or certificates from accountants)
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9
Q

IP Insurance

Benefit definitions (timing)

A

Waiting period
- period following commencement during which benefits will not be paid
- protects against anti-selection
- however, very uncommon - initial underwriting is more effective
Deferred period
Insurer will not pay benefits within the first few weeks of sickness, because:
- integrate with emloyer-supplied benefits
- reduce cost of claims - therefore premium
- reduce admin costs - therefore premium
- meet customer needs
- split deferred policy: $250 per week aftr 13 weeks and $500 pw after 26 weeks
Linked-claims period
- waive deffered period if sickness recurs within 26/52 weeks
- to encourage return to work
- otherwise may tend to delay returning to work to ensure full recovery and avoid another deferred period
Benefit period
- expiry age or term
- when benefit ceases
- usually normal retirement age (others: 50,55,60,65)
- minimum: 5 years
- in case of expiry age - premiums will be paid for exact number of years, since no one pay premiums close to expiry age (governed by deferred period)

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10
Q

IP insurance

Two types of claim definitions

A
  1. Occupational definitions
  2. alternative incapacity criteria
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11
Q

IP insurance -Two types of claim definitions

Occupation definitions

Effect on price charged and claim payments

A

The effect of occupation on th eprice charged
- IP rates are dependent on occupation
- higher loading applied to higher risk occupations
- loadings are determined based on claims experience
- Some occupations (doctors and dentists) may have entirely separate rates

The effect of occupation on the claim payment
occupational claim defintions
- own occupations
- reasonable occupatio (own and any other suited ocupation by education status or training)
- own occupation for initial period then any occupation thereafter
- any occupation

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12
Q

IP insurance -Two types of claim definitions

Alternative incapacity defnitions

A

Why?
- occupational claims are unsuitable for those not paid in employment - house persons and the unemployed
- claim events are defined in terms of an inability to perform various tests, regardless of occupation

Examples:
- ADLs
- Functional assessment tests (FATs)
- ADWs
- Personal capability assessment (PCA)

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13
Q

Which two factors generally force certain occuaption to only take out any occupation IP insurances

A
  1. occupations which require a certain skill and those skills could easily be impaired by a minor disability.
  2. occupations which require complete recovery before being able to return to work. This would increase the eriod of disablement
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14
Q

ADLs

A

ADLs definitions asses the p/h ability to perform a number of normal everyday tasks, incl.:
- feeding
- dressing
- washing
- toileting
- mobility
- transfer

requirement for benfit payment is the failure to be able to undertake, unaided, a given number of ADLs

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15
Q

PCA tests
- Definition
- adv and disadv to the insurer

A

Personal Capability Assessments
Example: Benefit is payable if p/h was in a full time occupation before incapacity and now due to incapacity:
- unable to perform at least (three) of the defined personal capabilities or
- suffer one the defined serious illnesses

Advantages:
- tests are precisely described
- fewer disputes
- identifies generic skills necessary to be capable of work, and so are applicable to all occupations
- unlikely to result in windfall claims, since test imply a measured level of incapacity

Disadvantages:
- some may be unable to find gainful employement, but do not satify the nacessary PCA tests to qualify for claim = bad publicity
- potential policyholder may see tests as irrelevant to the risks they face

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16
Q

IP insurance

Other Policy Conditions

A

Occupational changes
- Might require notification when occupation changes, to modify premium if necessary
- usually claim conditions are based on the occupation when policy was taken out = may lead to dispute
Residence and location
- may not be used as rating factor, but will allow for the effect of location in claim costs in pricing (may cross-subsidise)
- Group IP won’t cross-subsidise and will take into account all inherent risk factors
- insurer might require notification of change in residence as this may result in change in risk factors
- premium may be increased or ristrictions and exclusion on benefits placed
- main reason for geographical limits is the cost and ease of getting evidence to accepts claim and substantiate continuation of claim

residence affects risk in three ways for insurer. Where p/h lives when:
- underwritten
- disability incurred
- benefit is payabale

17
Q

IP Insurance

Product variations

A

Guaranteed and reviewable rates
Guaranteed insurability and other options
No Claim Discounts

18
Q

Guaranteed and reviewable rates

A

Guaranteed:
- premiums are level, increasing at fixed rates, increasing in line with index
- premium guarantee loadings for healthcare product > mortality product
- variable experience = large standard error = large contingency loading
- provide comfort to p/h at a cost

Reviewable
- premiums are revised should portfolio claims experience be poor/good
- review for WHOLE portfolio: pooling of risk principle
- risks associated with IP changes over time (medical advances, new diseases, changes in work place
- changes are not foreseeable
- reviewable premiums give insurers the comfort
- however not always practical
- as it could lead to selective lapsing
- workaround: cap increases (e.g. at new business rates to avoid lapse and re-entry)

Middle ground:
- guaranteed premiums for initial period and reviewable thereafter

19
Q

Guaranteed Insurability Options (GIOs)

A

Option to increase SI on the occurrence of specified live event at standard office rates with no furhter underwriting.

Characteristics of life events:
- should be a form of medical underwriting (i.e. give indication of good health)
- form of financial underwriting (event should lead to th eneed of increased insurance)

Sum insured increases
- capped per increase
- and overall cap (e.g. % replacement ratio)

Recent GIO:
- ability to change cover annualy to keep it in line with changes in income

20
Q

With-profit IP products

A

Bonuses declared will buil up to provide a benefit on death or expiry (IP claims unaffected)

Receipt of bonus is not depend on good claims record

21
Q

Unit-linked IP products

A

MORBIDITY charges deducted from unit-fund = expected cost of sickness benefits in respect of claims arising during the year

22
Q

Group IP

A
  • employer sponsored
  • provide benefit for temp or perm disability in excess of state benefits and ill-health retirement pension
  • benefits are based on salary (gross or net)
  • additional benefits include employee/er pension contributions and employee/yer state welfare contributions
  • benefits are allowed to escalate
  • continuation option can be offered: take out own policy upon leaving company without furhter u/w. Anti-selection is likely
23
Q

IP insurance

Risks to the insurer

A

Main risk: sickness transfer probabilities in the underlying multiple state model. Which increase with relative leniency of the incapacity definitions
broader definitions = increase claims cost -why? :
1. more people can claim (can allow for through higher prems)
2. rates are estimated with less certainty (causes increase in risk)

Data risk:
- inappropriate data when estimating rates
- cannot use standard tables, as expeirence vary by office, why?:
1. different mix of business (occs, healthy vs unhealthy)
2. different pricing = different class of lives
3. u/w : inception claims and financial
4. claim management processes
5. benefit levels and policy t’s and c’s
- standard tables become out of date:
1. medical advances
2. changes in opinion about being fit for workd
3. changes in work environment ( manuel -> sedentary)

Anti-selection risk
- those who are most likely to gain: poor health
- less with group IP

Sickness risk from selective withdrawals

Moral hazard
- claimants have less incentive to return to work vs diasbled without IP
- uninsured will be more likely to struggle on, even when ill, than those who can claim IP benefit
- affect healthy <-> sick

Mortality risk:
- risk of living longer than expected, as this will reduce claim termination rates
- treatments that extend life instead of curing illneses

Expense risk

Investment risk

Withdrawal risk
- at start of policy when asset share is negative

24
Q

IP insurance

Capital requirements

A

relationship between pricing and reserving basis
Ip reserves are lower than for endowment and whole life since there is a chance that benefit won’t be paid at all, however, larger contingency loadings are applicable
premium frequency
usually regular premium, but single premium would make this a significant factor in CR
solvency capital requirements
could be significant due to greater unpredictability of sickness rayes com[ared with death rates
contract desing
unit-linked design can be more capital efficient
contracts with reviewable charges are more capital efficient
initial expenses
could be significant due to heavy u/w
complexity = higher acquisition costs