4c Force field analysis Flashcards

1
Q

Force field analysis theory

A

A model that determines if businesses should proceed with a proposed change. It identifies and examines factors which promote or hinder the change from being successful.

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2
Q

Driving forces

A

Factors within or outside the businesses environment which promote change

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3
Q

Restraining forces

A

Factors within or outside the businesses environment which resist change.

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4
Q

Processes

A
  1. Identify need for change
  2. Identify driving forces
  3. Identify restraining forces
  4. Assign scores
  5. Analyse and apply
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