4c Force field analysis Flashcards
1
Q
Force field analysis theory
A
A model that determines if businesses should proceed with a proposed change. It identifies and examines factors which promote or hinder the change from being successful.
2
Q
Driving forces
A
Factors within or outside the businesses environment which promote change
3
Q
Restraining forces
A
Factors within or outside the businesses environment which resist change.
4
Q
Processes
A
- Identify need for change
- Identify driving forces
- Identify restraining forces
- Assign scores
- Analyse and apply