4b HR and Operations KPI's Flashcards
1
Q
Rates of staff absenteeism
A
The average number of days employees are not present when scheduled to be at work, for a specific period of time.
2
Q
Level of turnover for staff
A
The percentage of employees that leave a business in a year and have to be replaced.
3
Q
Number of workplace accidents
A
Measures the amount of injuries and unsafe incidents that occur at work location over a period of time.
4
Q
Level of wastage
A
The amount of inputs and outputs that are discarded during the production process.
5
Q
Rate of productivity growth
A
The increase in outputs produced from a given level of inputs over time.
