4A - business change Flashcards
1
Q
Business change
A
is the alteration of behaviours, policies, and practices of a business
2
Q
proactive approach
A
involves a business changing to avoid future problems or take advantage of future opportunities.
3
Q
reactive approach
A
involves a business changing in response to a situation or crisis.
4
Q
similarities
A
- both approaches are utilised by a manager or business to implement change
- both approaches involve the business undertaking change for future benefits, such as growth, progression and to improve or restore its brand image.
5
Q
differences
A
- proactive change occurs when a business takes advantage of an opportunity and avoids future problems
- reactive change occurs in response to a situation or crisis that is essentially forcing the business to change