4.4, 4.5, 4.6

Question 1

How do you discharge a monitor ?

Answer 1

Use a high- voltage probe

Question 2

What will you generally fix on a printer ?

Answer 2

Settings, paper jam, or ink/toner problem.
Anything else you call printer person.

Question 3

What must you set for an ESD strap to work ?

Answer 3

The device must be plugged in + turned off.
When plugged in the device will be grounded.

Question 4

How do you self ground ?

Answer 4

Make sure the computer is turned off but plugged in. Then touch an exposed (but not hot or sharp) metal part of the case.

Question 5

Where can you find safety material ?

Answer 5

Material safety data sheets (MSDS)

Question 6

Is toner carcinogenic ?

Answer 6

Yes

Question 7

List the types of fire exstinguisher

Answer 7

A- Wood and paper
B- Flammable liquids
C- Electrical Fire
D- Toxic Chemicals

Question 8

What is a good humidity to maintain ?

Answer 8

Around 50%

Question 9

What is a brownout ?

Answer 9

Drop in voltage for a couple of minutes.

Question 10

What is a sag ?

Answer 10

Short term voltage drop <1s

Question 11

What is a spike ?

Answer 11

Short term voltage spike <1s

Question 12

What is a surge ?

Answer 12

Voltage surge thats > than a voltage spike (<1s).

Question 13

What does a UPS do ?

Answer 13

Battery backup, or UPS, keeps the system up and running when the normal power is removed (because of blackout, brownout, and so on).

Question 14

How does a surge suppressor work ?

Answer 14

Keeps a spike from passing through it and onto the equipment.

Question 15

What is PII ?

Answer 15

Personally identifiable information

Question 16

Give some examples of PII

Answer 16

Government issued ID/info

Question 17

What is PHI ?

Answer 17

Protected health information

Question 18

What is this an example of :
Customer email addresses saved in a database

Answer 18

PII

Question 19

What is this an example of:
A customer may only make one backup of an application.

Answer 19

End user license agreement (EULA)