4.1,4.2,4.3 Flashcards
What is an asset tag ?
A permanent metallic sticker or metallic plate with a barcode that is riveted to the equipment.
What is acceptable use policy (AUP) ?
An internal policy used to protect an organization’s resources from abuse.
What is the purpose of an incident record ?
For further review after the incident has subsided so that it is not repeated
What is a knowledge base ?
A collection of problems with solutions that both your internal customers (IT staff) and external customers (end users) can use to solve common problems.
What is a documented business process ?
An overview of the expected to affect.
Why is sandbox testing useful ?
Allows you to hone your process for the proposed change while observing any potential issues.
What does the responsible staff member do ?
Oversees the process and can answer questions about the process.
How does the change managment process begin ?
With a request form.
What does the scope of change detail cover ?
How many systems the proposed change will affect.
What are the two types of network topology diagrams ?
Physical and Logical.
What will the physical diagram focus on ?
Cabling, connections, and locations of devices.
What will the logical diagram focus on ?
The flow of data.
To what scope would you apply a frequency to backup testing ?
Mission critical = More frequent
How does the GFS backup scheme work ?
Son = Daily
Father = Weekly
Grandfather = Monthly
What is the 3-2-1 backup rule ?
- 3 backups locally
- 2 different storage types for the data.
- 1 copy of the data offsite.
