4.1 incidents and emerencies

Question 1

Define an incident?

Answer 1

Even that cause harm, damage or loss to a person, people or environment.

Question 2

Define an emergency?

Answer 2

serious unexpected event that require immediate action to be taken.

Question 3

Define an accident?

Answer 3

Unexpected event that causes injury, damage or loss.

Question 4

For emergencies and incidences, no matter how careful you are, what might happen?

Answer 4

• No matter how careful you are and how much planning you do, there will be an emergency that you have not thought of or planned for.
• you cannot everything and sometimes people may act recklessly or carelessly
• you need to have a plan and policies in place to deal with these situations if they arise.

Question 5

incident examples

Answer 5

• Exposure to chemicals
• Exposure to infections
• loss of water supply
• spillages
• aggressive and dangerous encounters- e.g drunk service users

Question 6

emergencies examples

Answer 6

• fire
• ## Bomb threat

Question 7

Aggressive and dangerous encounters

Answer 7

working in h&sc environments- come across vulnerable members of society.
- people can be anxious regarding their health, care or treatment- lead to them becoming frustrated.

Question 8

Aggressive and dangerous encounters- people may be suffering from what issues?

Answer 8

Some individuals may be suffering with issues that cause them to become aggressive or even dangerous- eg. threatening staff or other service users with harm or suicide.

Question 9

Aggressive and dangerous encounters- important as a health and social care worker that you do what?

Answer 9

• you keep yourself safe- if a situation arises be in the position- where you follow procedures when dealing with these types of incidences.

Question 10

Responses of accidents and emergencies

Answer 10

• Reporting of accidents e.g to senior staff or in book.
• Evacuation procedures
• Follow- up review of critical incidents and emergencies
• Report to relevant authorities e.g RIDDOR, social servies, the police or HSE

Question 11

Responsibilities for a first wider

Answer 11

DRAB

• Assess danger
• Get help
• maintain respect of dignity
• stay with individual
• prevent further harm
• written record if incident
• providing immediate treatment to Preserve life
• fully trained