2.4 implementation of policies and procedures

Question 1

What is the difference between policies and procedures?

Answer 1

policies- clear statements of intent of how an organisation intends to conduct its services.
procedures- include the details of how an organisation will put into action its polices.

Question 2

how do organisations implement policies and procedures?

Answer 2

Individuals will look at legislation and create policies using what applies to the setting.
They will write policies and procedures so that their staff can apply them in their settings.

Question 3

Name 3 examples of policies and procedures in health and social care settings?

Answer 3

• Health and safety management systems
• Fire safety
• safeguarding
• reporting of accidents
• Food safety

Question 4

How would you apply the fire safety ( evacuation)procedure?

Answer 4

Mental health unit
- check that both fire exits- could be opened immediately& easily- escape routes are clear
individuals home
checked front door and hallway were not obstructed as this is the only fire escape route.
children’s residential home
- checked lighting, signs, fire exits and fire doors all in effective working order.

Question 5

Fire detection and warning systems, what must you have in place?

Answer 5

You much have a fire detection and warning system.

May need different types of detectors, depending on the type of building and the work carried out in it.

Question 6

What will the types of fire safety equipment depend on?

Answer 6

on your business premises.

• will need to have any equipment properly installed, tested and maintained and train your staff to use them if necessary.
• at school, regular fire alarms throughout the school when you are not there!- make sure things are working properly.

Question 7

What maintenance and testing should you complete regarding fire safety systems?

Answer 7

must carry regular checks; make sure that-

• all fire alarm systems are working
• the emergency lighting is working
• you record any faults in systems and equipment
• all escape routes can be opened easily.

Question 8

What may happen if you do not follow the procedures that are implemented at school?

Answer 8

staff may be offered training courses or face disciplinary action for not following the correct policies or procedures.

Question 9

Implementing lone working policy

Answer 9

creating a healthy and safe working environment for lone workers can be different from organising the health and safety of other employees. - they should not be at more risk than other people working for you.

Question 10

What does the law say about lone workers?

Answer 10

Often safe to work alone- The law requires employers to think about and deal with any health and safety risks before people are aloud to do so.

Question 11

Factors to consider to help ensure that lone workers are not put at risk?

Answer 11

– Assessing areas of risk including violence, manual handling, the medical suitability of the individual to work alone and whether the workplace itself presents a risk to them.

Question 12

Name another two factors to consider to help ensure that lone workers are not put at risk include?

Answer 12

• Requirements for training, levels of experience and how best to monitor and supervise them.
• making sure you know what is happening, including having systems in place to keep in touch with them.

Question 13

What are risk assessments?

Answer 13

Employer are required by law to identify& assess risks in a workplace.

Question 14

Anything is a workplace that may cause potential risk must be?

Answer 14

• assessed to ensure that all precautions have been taken

- Identified so that further measures are put into place.

Question 15

Why must employers risk assess?

Answer 15

They are legally required to risk assess.

To enable employers to make decisions about what might need to be done to prevent people being harmed.

Question 16

Who has to risk assess?

Answer 16

Employers are responsible for ensuring that risks are assessed properly.
However, they can appoint someone else to actually complete the risk assessment.

Question 17

The 5 stages of risk assessing?

Answer 17

1. Look for hazards
2. Assess who may be harmed
3. consider the risk
4. document the findings
5. Review and the revise

Question 18

Stage 1 look for hazards, how may this take place?

Answer 18

The person carrying out the risk assessment will walk around the premises& identify potential hazards;
- equipment
- physical environment
- people behaviour
-tasks which are potential hazards
The accident book% ill heath records could help identify hazards.

Question 19

Stage 2 assess who may be harmed. how may this take place?

Answer 19

All employees must be taken into account.

service users& visitors must also be considered.

Question 20

stage 3 consider the risks& decide whether more should be done, How may this take place?

Answer 20

• The aim is to minimise risks.
• Priority should be given to any task that is high risk or affects most people.
• If a hazard cannot be removed, the risk needs to be controlled by taking extra precautions.

Question 21

stage 4 document the findings, how may this take place?

Answer 21

• significant findings must be recorded.

- staff must be warned about the hazards.

Question 22

why is documenting important?

Answer 22

• staff can refer back to the documents
• for answering uncertainties
• for training of the new staff

Question 23

documenting is also important as it provides evidence of what?

Answer 23

Of what has already been done

• useful for evidence after the accident
• starting point for review process

Question 24

Documenting is also important as it gives staff confidence to do what?

Answer 24

Gives staff confidence that risk has been minimised

• likely to feel safer/ more secure in their job
• increased job satisfaction

Question 25

stage 5 review the assessment& revise if necessary, how may this be put in place?

Answer 25

Risk assessments must be reviewed& updated regularly to ensure they include current hazards.

Question 26

Fire evacuation policy, what factors is their to think about?

Answer 26

• you must have a clear passageway to all escape routes.
• Clearly marked escape routes that are as short and direct as possible
• enough exits and routes for all people to escape
• emergency doors that open easily
• emergency lighting where needed
• training for all employees to know and use the escape routes.
• a safe meeting point for all staff