4: Patient Communication - Feilmeier Flashcards
1
Q
pt compliance with tx recommendations is directly connected to..
A
connection with pts
2
Q
reasons most cited in malpractice claims
A
communication failure
3
Q
poor communication results in
A
mistrust
errors
poor productivity
4
Q
must deliver on three components of communication to make the connection that results in consistent outcomes
A
information
motivation
strategy
5
Q
A I D E T
A
acknowledge introduce duration explanation thank you
