4 - Online bookings & research Flashcards

1
Q

What is an expert system?

A

Expert systems are applications that use a knowledge database to give advice rather than a human expert.

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2
Q

How can expert systems help companies?

A
  • more expertise than readily available in company
  • large knowledge base storing more info than a human can remember
  • multiple people contribute to the system so more skills are available
  • inference engines derive new info using logic rules
  • system can be tailored to the business
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