4 - Online bookings & research Flashcards
1
Q
What is an expert system?
A
Expert systems are applications that use a knowledge database to give advice rather than a human expert.
2
Q
How can expert systems help companies?
A
- more expertise than readily available in company
- large knowledge base storing more info than a human can remember
- multiple people contribute to the system so more skills are available
- inference engines derive new info using logic rules
- system can be tailored to the business