4 - Attitudes II Flashcards
attitudes and behaviour: consistency
- People are motivated to be consistent in their attitudes and behavior
- Uncomfortable when there is inconsistency
- Motivated to reduce it
Festinger
Leon Festinger
(When Prophecy Fails, 1956)
created theory of cognitive dissonance after observing his grad students whom he asked to join a cult
- cult would avoid a flood which would cause the end of the world
- they remained committed to the belief up until the last minute, until they realized that the flood never came
- the cult became even more committed to the cult and its prophecy
cognitive dissonance
Festinger
Cognitive dissonance is an unpleasant state caused by people’s awareness of inconsistency among important beliefs/attitudes and actions/behaviours…..
- Causes drive to reduce this dissonance, which can lead to attitude change….. esp. when tension between behaviour and attitudes, attitudes will change
magnitude of dissonance = # of dissonant elements x importance / # of consonant elements x importance
- people must perceive inconsistency
- take personal responsibility for the action
- experience uncomfortable physiological arousal
- attribute arousal to inconsistency between attitude and behaviour
Festinger & Carlsmith (1959)
Participants engage in boring tasks
asked to lie, tell others how much they enjoyed the task, being paid either** 0, $1, $20**
then actual ratings of boringness taken:
no compensation - very boring
$1 - very enjoyable
$20 - boring
cognitive dissonance overcome with 20$, but with $1 attitude shifted instead
Smith (1961)
army reservists asked to eat grasshoppers by either positive communicators or negative ones
people said they liked the grasshoper after a negative communicator, since those with positive communicators just justified by saying they did it cause they liked the person who asked (reduced dissonance)
Aronson and Mills (1959)
female students joined a discussion about sex
had to read either super embarrasing or mildly embarrasing sex passages to join
the actual sex discussion was really boring, but those who did the most effort (most embarrasing) rated it as very enjoyable
the more effort put in to something, the more they will say they like it (dissolving cognitive dissonance)
Brehm (1956)
Spreading of alternatives
given two options, your attitudes toward them are relatively the same…… but after you choose one, your attitude towards it increases and your attitude towards the other decreases
Reducing dissonance
1.
2.
3.
- justify behavior (Festinger and Carlsmith, Smith)
- justify effort (aronson & mills)
- justify decisions (spreading of alternatives, Brehm)
self-perception theory
people infer their own attitudes by observing their own behaviours within situations
Zanna & Cooper “pill” study
Zanna & Cooper (1974)
experiment setup
results
participants asked to write counter-attitudinal essay pro/con banning controversial speakers from campus
- manipulated the illusion to the amount of choice (high/low) the participant had
- gave them a pill (actually a placebo) that either made you feel tense, relaxed, or no effects
DV - their agreement/disagreement with the idea of banning controversial speakers (to assess the attitde change from negative to ?)
tense pill - there was no change in attitude in both the high and low choice contidions
no side-effects pill - high choice was big change in attitude…… low choice was easy to justify behaviour, so less attitude change
relaxed pill - high choice agreed very much…… low choice agreed same level as no-side effect group (low)
e.g. the Magnitude of dissonance is greater when there is a greater amount of dissonant elements
LaPiere (1934)
toured CA with chinese couple
only one place rejected couple for being Chinese
Later reponses to letters asking about refusing service to Chinese showed that 90% said they would reject
showed the gap between attitudes and behaviours
spceficicity in attitudes matters
- general attitudes don’t predict specific behaviours very well
- mismatches between attitude object and targets of behaviour leads to poor attitude-behaviour correspondence
- implicit and explicit attitudes can be different
Accessibility matters in attitudes
1
2
3
attitudes must be accessible to influence behaviour
- strong, pronounced, clear
- situational reminders
- self-awareness…. don’t always know what attitudes are because aren’t thinking about it all the time
motivation matters in attitude
Sivacek & Crano
student’s attitudes towards law that would raise drinkng age
almost all were against it, but younger students more willing to work against the passage of the law
intentions matter in attitude
and theory of reasoned action
Theory of Reasoned action - attitudes combine with social/behavioural norms, which lead to intentions…..
….. intentions - motivation to comply with attitude or norm, behaviours thought to achieve a goal…..
which leads to behaviour
e.g. the goal-oriented attitude can guide behaviour