4 Flashcards

1
Q

travel industry

A

Include both public and private sectors

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2
Q

travel industry

A

Include both public and private sectors

  • Gee, Choy & Makens 1997: composite of organization, involved in development production in marketing of products and services to service of the travelers.
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3
Q

Components of travel industry classified as

A

Businesses and corporations, direct provider support services and developmental organizations

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4
Q

Business incorporations are regarded as

A

Components of trouble industry classified as direct provider support services and developmental organizations

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5
Q

direct providers

A

Associated with travel such as airlines, hotels, restaurants, ground transportation, travel agency, and retail shops.

  • represents sectors of industry that are visible to travelers
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6
Q

support services

A

lend support

  • tour organizers, travel, and trade publications, hotel management firms, travel research firms
  • basic supplies and services such as contract laundry and contract food services
  • ## provide goods and services for both traveler and for organizations that sell goods and services directly but not exclusively to tourists
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7
Q

Tourism developmental organizations

A

Planners, government agencies financial institution, real estate developers, and educational vocational training institutions

  • deals with tourism and hospitality development
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8
Q

tourism and hospitality supply

A

Natural Resources - for the use and enjoyment of visitors such as climate, landforms, terrain, flora fauna, bodies of water, beaches of water

Infrastructure - underground in surface developmental construction such as water supply system

Superstructure - above ground facility services such as airport buildings passenger traffic terminals hotels motels, restaurants.

Transportation and transportation equipment - ships, airplanes, trains, buses

Hospitality resources - cultural wealth of an area which makes possible the successful hosting of tourist

Example:
Welcoming spirit of those business employees attitudes of the resident towards visitors courtly friendliness sincere interest.

  • general feeling of being welcome that the visitors received while visiting a destination area, general feeling of warm.
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9
Q

Types of tourist accommodations

A

Hotels - provide accomodation for those who may reserve their accommodation in advance but need to do

Condominium - apartment or individual dwelling unit owned by individual hotels

Motels Or Motor Hotels - provided bedrooms, bath and parking to motorists

Inns - lodging establishment catering to transients

Apartments - apratelles, containing several independent

Paradores - old convents, monasteries, castles, converted into hotels by government
- ambiance of past in 15th century

  • First class paradores are found in spain and ireland.

Pensions - similar to boarding houses. informal family atmosphere.

bed and breakfast accomodations - room, bath. B&Bs and Britain

Hostels - minimal amenities such as bunk bed.

Campgrounds - recreational vehicles

Health Spas - go to spas or mineral springs

Private homes - accomodations are not available

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10
Q

hotel classifications

A
  • by locations: city, center, suburban
  • type of guest: such as commercial, convention
  • meaningful classification based on price such as economy or budget
  • star rating system
  • five star hotel - highest
  • deluxe, first class, standard and economy
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11
Q

deluxe

A
  • offering extra fancy or of very high quality
  • offering top quality service
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12
Q

standard or mid-scale -

A

positioned between luxury and budhey hotels. provides comprehensive services

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13
Q

star rating

A

1 star hotel - limited range of amenities and services

2 star hotel - good accommodation and better equipped

3 star hotel - spacious rooms, adds high class

4 star hotel - comfortable and larger, excellent cuisine

5 star hotel - luxurious premises, swimming pool

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14
Q

star rating

A

1 star hotel - limited range of amenities and services

2 star hotel - good accommodation and better equipped

3 star hotel - spacious rooms, adds high class

4 star hotel - comfortable and larger, excellent cuisine

5 star hotel - luxurious premises, swimming pool

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15
Q

food and beverage

A
  • huge sector of services
  • gateway into other culture
  • lasting memories that define a holiday
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16
Q

Types of food and beverages establishments

A

Fine dining restaurants - known as white table cloth restaurants
formal atmosphere

Fast food restaurants - quick service restaurants, offer low price point items

served quickly

Casual dining - blend of fine dining and fast food dining

  • moderately priced food

Cafe - coffee shop offer hot beverages.

Buffet Style Restaurants - guest serve themselves from different type of dishes.

Pub - drinking but no dancing english scottish or irish motif

Bar - drinking establishment with live music

Club - large drink serving venue that charges a cover dancing to a live band or dj

17
Q

First category involves organizations that

A

not exlusively to tourists

18
Q

Second category provides goods and services for both

A

not exlusively to travelers

19
Q

Third category

A

Affects the other to categories both directly and indirectly as well as a travelers