4 Flashcards
travel industry
Include both public and private sectors
travel industry
Include both public and private sectors
- Gee, Choy & Makens 1997: composite of organization, involved in development production in marketing of products and services to service of the travelers.
Components of travel industry classified as
Businesses and corporations, direct provider support services and developmental organizations
Business incorporations are regarded as
Components of trouble industry classified as direct provider support services and developmental organizations
direct providers
Associated with travel such as airlines, hotels, restaurants, ground transportation, travel agency, and retail shops.
- represents sectors of industry that are visible to travelers
support services
lend support
- tour organizers, travel, and trade publications, hotel management firms, travel research firms
- basic supplies and services such as contract laundry and contract food services
- ## provide goods and services for both traveler and for organizations that sell goods and services directly but not exclusively to tourists
Tourism developmental organizations
Planners, government agencies financial institution, real estate developers, and educational vocational training institutions
- deals with tourism and hospitality development
tourism and hospitality supply
Natural Resources - for the use and enjoyment of visitors such as climate, landforms, terrain, flora fauna, bodies of water, beaches of water
Infrastructure - underground in surface developmental construction such as water supply system
Superstructure - above ground facility services such as airport buildings passenger traffic terminals hotels motels, restaurants.
Transportation and transportation equipment - ships, airplanes, trains, buses
Hospitality resources - cultural wealth of an area which makes possible the successful hosting of tourist
Example:
Welcoming spirit of those business employees attitudes of the resident towards visitors courtly friendliness sincere interest.
- general feeling of being welcome that the visitors received while visiting a destination area, general feeling of warm.
Types of tourist accommodations
Hotels - provide accomodation for those who may reserve their accommodation in advance but need to do
Condominium - apartment or individual dwelling unit owned by individual hotels
Motels Or Motor Hotels - provided bedrooms, bath and parking to motorists
Inns - lodging establishment catering to transients
Apartments - apratelles, containing several independent
Paradores - old convents, monasteries, castles, converted into hotels by government
- ambiance of past in 15th century
- First class paradores are found in spain and ireland.
Pensions - similar to boarding houses. informal family atmosphere.
bed and breakfast accomodations - room, bath. B&Bs and Britain
Hostels - minimal amenities such as bunk bed.
Campgrounds - recreational vehicles
Health Spas - go to spas or mineral springs
Private homes - accomodations are not available
hotel classifications
- by locations: city, center, suburban
- type of guest: such as commercial, convention
- meaningful classification based on price such as economy or budget
- star rating system
- five star hotel - highest
- deluxe, first class, standard and economy
deluxe
- offering extra fancy or of very high quality
- offering top quality service
standard or mid-scale -
positioned between luxury and budhey hotels. provides comprehensive services
star rating
1 star hotel - limited range of amenities and services
2 star hotel - good accommodation and better equipped
3 star hotel - spacious rooms, adds high class
4 star hotel - comfortable and larger, excellent cuisine
5 star hotel - luxurious premises, swimming pool
star rating
1 star hotel - limited range of amenities and services
2 star hotel - good accommodation and better equipped
3 star hotel - spacious rooms, adds high class
4 star hotel - comfortable and larger, excellent cuisine
5 star hotel - luxurious premises, swimming pool
food and beverage
- huge sector of services
- gateway into other culture
- lasting memories that define a holiday