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Question 1

2 forms of early tourism

Answer 1

• trading
invention of money, wheel, and writing

• travel for religious reasons
form of pilgrimages to worship such as Chaucer’s tale of pilgrimages of Canterbury

Question 2

spa is derived from

Answer 2

walloon word “espa” meaning “fountain”

Question 3

Tourism is

Answer 3

derived from Hebrew word ‘torah’ - studying, learning, searching

Question 4

• Tourism can trace its ancestry in the

Answer 4

Old Testament. Noah with his Ark must have been the first large-scale operator

Question 5

Invention of money, writing and wheel by Sumerians

Answer 5

facilitated travel and exchange of goods.

Question 6

tourism term

Answer 6

used in 19th century

Question 7

Commercial restaurants

Answer 7

provide food and beverage services

Question 8

Food services

Answer 8

offered in taverns, bars, kiosks, vending machines, supermarkets, food stalls, food carts, and food trucks.

• Food service establishments - found in theme parks, in schools and colleges, in hospitals and homes for senior citizens, in prisons and halfway houses, and in shelters for the homeless.

Question 9

The Lodging Component

Answer 9

• Provides overnight or even long-term services to guests.
- Accommodates several customer preferences from budget motels to luxury hotels and expensive resorts

Question 10

Tourism is defined as

Answer 10

sum of the phenomena and relationships arising from the travel

Question 11

“Tourism may be defined in terms of

Answer 11

particular activities selected by choice and undertaken outside the home environment.”

Question 12

Hospitality

Answer 12

derived from the Latin word hospitare, which means “to receive as a guest.

• host who receives, welcomes, and caters to the needs of people who are temporarily away from their homes.

Question 13

Classes of visitors:

Answer 13

• Tourists
• Excursionist

Question 14

Classes of visitors:

Answer 14

• Tourists
• Excursionist

Question 15

Four Basic Elements Of Travel away from home.

Answer 15

Tourists - who make at least one overnight stay

Excursionists - who do not stay overnight

Purposes Of Travel
• Gaining new experiences: explore different cultures, try new activities, and create lasting memories

• Broadening horizons: opportunity to learn about the world, its history, and its people

• Self-discovery: offer a refreshing perspective and help you discover more about yourself

• Improving well-being: reducing the risk of heart attacks and anxiety

Question 16

The Nature of a Tour

Answer 16

• Independent and Package tour

What is a Tourist Product?
combination of goods and services demanded by a tourist

• These include natural, cultural and manmade attractions and facilities such as hotels, transport and ancillary services.

Identify the characteristics of a tourist product.

• Intangibility
Inseperability
Perishability
Heterogeneity
Essentially of Users Presence
Complexity in Marketing
• Absence of Ownership

Question 17

tourist destination

Answer 17

geographical unit where tourist visits and stays.

The success of a tourist destination depends upon the interrelationship of 3 basic factors:

• attractions,
• amenities or facilities,
• accessibility.

Question 18

tourist destination

Answer 18

is a geographical unit where the tourist visits and stays.
• The success of a tourist destination depends upon the interrelationship of three basic factors:
• attractions,
• amenities or facilities,
• and accessibility.

Question 19

Tourist Services

Answer 19

• third group of tourist services: travel agent, tour operator.

• Other tourist services include currency, documentation, information, sightseeing, and shopping.

Question 20

Tourist Services

Answer 20

• The third group of tourist services consists of those provided by the travel agent and by the tour operator.
• Other tourist services include currency, documentation, information, sightseeing, and shopping.

Question 21

Characteristics of Tourism and Hospitality

Answer 21

• Product is not brought to the consumer;
The consumer has to travel and go to the product to purchase;
• Products are not used up;
• Both are labor-intensive industries;
• People-oriented;
• Multidimensional phenomenon;
• Both industries are seasonal;
• Both industries are dynamic.

Question 22

LESSON SUMMARY

Answer 22

• Tourism and hospitality - world’s largest and fastest-growing industries.

Tourism - short-term movement of people to destinations

• Network - complicated interconnection

Travel and tourism - primary services to travelers.

• purpose of transportation - make it possible for people to go from one place to another.

Question 23

Two Forms of Early Tourism

Answer 23

1. Trading. The invention of money, writing, and wheel by the facilitated travel and exchange of goods.
2. Travel for religious reasons. This took the form of pilgrimages to places of worship such as Chaucer’s tale of pilgrimage to Canterbury.

Question 24

Tourism in the Medieval
Period

Answer 24

• Travel, derived from word travail, became burdensome, dangerous, and demanding

• After the decline of the Roman Empire in the 5th century, roads were not maintained and they became unsafe.

• Crusaders and pilgrims were the only ones who traveled.

Question 25

Tourism During the Renaissance and
Elizabethan Eras

Answer 25

• Under Elizabeth I, young men seeking positions encouraged to travel to the continent to widen their education.

• This practice was gradually adopted by others in the lower social scale.

• Education of a gentleman should be completed by a “Grand Tour” of the cultural centers

Question 26

By the end of the 18th century,

Answer 26

become institutionalized for the upper class of society.

• As young men sought intellectual improvement, sick sought a remedy for illnesses in “spas” or medicinal baths.

Turnbridge Wells in Kent (near London) became famous as a spa in the 1660s.

Question 27

History of the Hospitality Industry
Ancient Period (The Sumerians)

Answer 27

• selling surplus grain

• money and writing to record settle business transactions;

• Converted grains to alcoholic beverages or beers

The Greek Empire
• land and sea travels dominant in Mediterranean region;

inns and taverns, restaurants in ancient Greece were respected and served foods;

• In 146 BC, Greece became a Roman protectorate

• Caravans stopped at Khans, fortresses provided shelter from sandstorms

Question 28

Early Modern Period: 1600 AD
to 1800 AD

Answer 28

> In the l6th century, taverns called served a fixed price, fixed menu meal in England.

• advent of stagecoach travel revolutionized hospitality on the road followed by stagecoach or coaching inns.

> At coaching inns, tired horses were exchanged with fresh horses and stagecoach passengers were fed and given the opportunity to rest overnight.

Question 29

In the late 18th century, there were no public restaurants.

Answer 29

> In England, coffee houses and taverns served a daily “ordinary” which is a main meal with a fixed price.

• The food service element of the hospitality industry changed dramatically in France in 1765.

> In that year, a man named Boulanger operated a small business which sold soups and broths in Paris.

Question 30

Pioneers in the Tourism and Hospitality Industry

Answer 30

• There are several outstanding individuals who have made a significant contribution to the growth and development of the tourism and hospitality industry.

• Cesar Ritz - general manager of the Savoy Hotel in London, one of the most famous and luxurious hotels in the world.

Question 31

Pioneers in the Tourism and Hospitality Industry

Answer 31

• There are several outstanding individuals who have made a significant contribution to the growth and development of the tourism and hospitality industry.
Cesar Ritz
• Cesar Ritz became the general manager of the Savoy Hotel in London, one of the most famous and luxurious hotels in the world. He made the hotel a cultural center frestore healthie french Ritz name is synonymous with refined, elegant hotels and service. At present, the Ritz-Carlton hotels bear his name

Question 32

International Travel Patterns

Answer 32

• Major travel flows occur between the United States and Western Europe.

Secondary regional patterns exist between South America, the Caribbean, Africa, the Near East, and the Far East.

Travel to Africa is usually one way, originating in Europe.

• The heaviest flow of air traffic into Europe is between New York and London;

• Europe generates about one-half of overseas travelers to the US.

Travel between European countries-intracontinental travel-has been very popular. This is one of the reasons for Europe’s large share of the worldwide travel market.

Question 33

Factors That Favor the Growth of
Tourism and Hospitality

Answer 33

• Rising disposable income for large sections of the population
• Growth in the number of retired persons with the desire and the energy to travel
• Increase in discretionary time - shorter workweeks and longer vacations
• Greater mobility of the population
• Growth in the number of “singles.”
• Greater credit availability through credit cards and bank loans
• Higher educational levels

• The growth of cities
• Simplification of travel through the package tour.
• Growth of multinational business
• Modern transportation technology
• Shift in values
• Advances in communication
• Smaller families and changing roles
WHAT IS THE HOSPITALITHANDUSTRY?

Question 34

restaurant from french word

Answer 34

restauratives? restore your health?

Question 35

5 Factors that favor the growth of tourism and hospitality

Answer 35

Shift in values,

advances in communication,

smaller family,

modern transport and technology,

growth of multinational business,

simplification of travel through travel agency,

growth of cities

Question 36

Noah -

Answer 36

large scale operator

Question 37

4 basic elements of travel

Answer 37

1. distance
2. length of stay
   3.residence of origin of the traveler
   4.purpose of travel

Question 38

Undesirable economic aspect of tourism

Answer 38

• economic instability in area
• Higher prices

Question 39

Sumerians -

Answer 39

invented money and writing to record and settle business transaction

Question 40

1. Domestic -
2. International -

Answer 40

1. • Local within country
2. • outside our country

Question 41

travel industry -

Answer 41

tourism and hospitality network, includes both the public and private sectors.

Question 42

Gee, Choy, & Makens (1997) define the travel industry as

Answer 42

“the composite of organizations, both private and public, that are involved in the development, production, and marketing of products and services to serve the needs of the travelers.