3rd Practice Exam

Question 1

AW Computing would like to improve its Case Lightning record page by including:

• A filtered component to display a message in bold font when a case is saved as a critical record type.
• A quick way to update the account status from the case layout. Which two components should an administrator use to satisfy these requests?

Choose 2 Answers

A. Related List

B. Related Record

C. Record details

D. Rich text

Answer 1

B. Related Record

D. Rich text

Question 2

AW computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion. How should an administrator accomplish this request?

A. Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.

B. Build a scheduled report displaying Account with Account revenue that is negative or greater than 100 billion.

C. Make the Account Revenue field required on the page layout.

D. Enable the Account Revenue limits in setup, with 0 as minimum and 100 billion as maximum

Answer 2

A. Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.

Question 3

Universal Containers administrator has been asked to create a many-to-many relationship between two existing custom objects. Which two steps should the administrator take when enabling the many-to-many relationship? Choose 2 answers

A. Create a junction with a custom object.

B. Create two master detail relationships on the new object.

C. Create two lookup relationships on the new object.

D. Create URL fields on a custom object.

Answer 3

A. Create a junction with a custom object.

B. Create two master detail relationships on the new object.

Question 4

A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object. How should an administrator provide proper access?

A. Create a new profile

B. Configure permission sets.

C. Assign a new role.

D. Set Up Manual Sharing

Answer 4

B. Configure permission sets.

Question 5

AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record. What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?

A. Ensure the Market Segment field on the Lead is mapped to right field on Account.

B. Ensure Account has a field that has the exact same name as the new Lead field.

C. Write a Validation Rule to ensure the Account has a value in that field.

D. Write a record-triggered flow to copy the custom field from Lead to Account.

Answer 5

A. Ensure the Market Segment field on the Lead is mapped to right field on Account.

Question 6

Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates. How should an administrator accomplish the request?

A. Create a workflow role to update the Event Date Field.

B. Create an approval process on the Campaign object.

C. Create a sharing rule so that other agents can view events.

D. Create a campaign for agents to request event dates.

Answer 6

B. Create an approval process on the Campaign object.

Question 7

An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network. What are two considerations for this configuration? Choose 2 answers

A. IP address restrictions are set on the profile or globally for the org.

B. Users can change their password to avoid login IP restrictions.

C. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.

D. Single sign-on will allow users to log in from anywhere.

Answer 7

A. IP address restrictions are set on the profile or globally for the org.

C. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.

Question 8

Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model. What Should the administrator Configure to meet this requirement?

A. Create a quick action.

B. Create a new approval process.

C. Create a new sales process.

D. Create a new Opportunity product.

Answer 8

C. Create a new sales process.

Question 9

The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed. Which feature must be enabled to ensure the quick action will be displayed as expected?

A. Email Notifications

B. Email-to-Case

C. Email Alerts

D. Email Templates

Answer 9

B. Email-to-Case

Question 10

Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases. Which two users are able to fulfill this request? Choose 2 answers

A. A user with Read Permission on account.

B. A user with manager role above the agent.

C. A user with the System Administrator profile.

D. A user with the Manage Cases Permission

Answer 10

B. A user with manager role above the agent.

C. A user with the System Administrator profile.

Question 11

Cloud Kicks has asked the administrator to test a new screen flow that create contacts. What are two key components of testing the flow? Choose 2 answers

A. Set Up a flow interview to test the flow.

B. Run the flow using it to create contacts.

C. Use Debug to test the flow in Flow Builder.

D. Test the flow in a sandbox.

Answer 11

B. Run the flow using it to create contacts.

C. Use Debug to test the flow in Flow Builder.

Question 12

A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should the administrator utilize to import the records to salesforce?

A. Dataloader.io

B. Data Loader

C. Manual Import

D. Data Import Wizard

Answer 12

D. Data Import Wizard

Question 13

An administrator has been asked to change the data type of an auto number to text field. What should the administrator be aware of before changing the field?

A. Existing field values will remain unchanged.

B. Existing field values will be Converted.

C. Existing field values will be deleted.

D. Existing auto number field to Text is prevented.

Answer 13

D. Existing auto number field to Text is prevented.

Question 14

DreamHouse reality has an approval process. A manager attempts to approve the record but receives an error. What should an administrator review to troubleshoot this request?

A. Add a delegated approver for the next approver in the process.

B. Update the field level security to view on fields that are updated in the process.

C. Check if the user in the next approver is inactive or missing

D. Review the page layout to ensure, the fields updated in the process are visible

Answer 14

C. Check if the user in the next approver is inactive or missing

Question 15

The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff. How should an administrator configure the custom object to meet this requirement?

A. Uncheck grant access using Hierarchies.

B. Define a criteria-based sharing rules.

C. Set the default external access to private.

D. Configure an owner-based sharing rules.

Answer 15

A. Uncheck grant access using Hierarchies.

Question 16

The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable. Which two steps should an administrator do to troubleshoot this issue? Choose 2 answers

A. Ensure that the page layout for the user’s profile has been updated.

B. Run the setup audit trail for the organization.

C. Update the organization wide default for the object.

D. Review the field level security of the field for the user profile

Answer 16

A. Ensure that the page layout for the user’s profile has been updated.

D. Review the field level security of the field for the user profile

Question 17

Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards. What could be Causing reps to have inappropriate access to data on dashboards?

A. Dashboard Filters

B. Dashboard Subscriptions

C. Dynamic Dashboards

D. Public Dashboards.

Answer 17

C. Dynamic Dashboards

Question 18

Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team. Which 3 items should the administrator configure to provide appropriate access to the report? Choose 3 answers

A. Custom report type.

B. Folder access

C. Report subscription

D. Field level security

Answer 18

A. Custom report type.

B. Folder access

D. Field level security

Question 19

Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status. Which Feature Should an administrator use to fulfill this request?

A. Validation rules.

B. Global Value Picklists

C. Predefined field Values.

D. Dependent Picklists.

Answer 19

A. Validation rules.

Question 20

An administrator Creates a custom text area field on the Account object and adds it to the service team’s page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this?

A. Create a new page layout and a new section titled highlights panel.

B. In the Account object manager, create a custom compact layout.

C. From the page layout editor, drag the field to the highlights panel.

D. Make the field required and move it to the top of the page.

Answer 20

B. In the Account object manager, create a custom compact layout.

Question 21

An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports. Which two ways should these folders be shared? Choose 2 answers

A. Share the R&D folder with Support Managers with Edit Access.

B. Share the Helpdesk folder with Support Agents with View access.

C. Share the Support Reports folder with Support Managers with Edit Access.

D. Share the Support Reports folder with Support Agents with View Access.

Answer 21

B. Share the Helpdesk folder with Support Agents with View access.

C. Share the Support Reports folder with Support Managers with Edit Access.

Question 22

Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard. What are the two reasons this is likely to occur? Choose 2 answers

A. The report needs to be refreshed.

B. The dashboard needs to be refreshed.

C. The current user does not have access to the report folder.

D. The running dashboard user and viewer have different permissions.

Answer 22

B. The dashboard needs to be refreshed.

D. The running dashboard user and viewer have different permissions.

Question 23

Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts. Which three password policies should an administrator configure? Choose 3 answers

A. Maximum invalid login attempts

B. Prohibited password values

C. Require use of Password Manager App

D. Password complexity requirements

E. Number of days until expiration

Answer 23

A. Maximum invalid login attempts

D. Password complexity requirements

E. Number of days until expiration

Question 24

The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time. What tool should the administrator use to replace the workflow rules?

A. Quick Action Flow

B. Before Save Flow

C. Scheduled Flow

D. Screen Flow

Answer 24

B. Before Save Flow

Question 25

Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost. How should an administrator configure this requirement?

A. Select the requirement checkbox next to the loss reason field on the page layout.

B. Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.

C. Check the required checkbox on the Loss Reason field in Object Manger.

D. Configure a workflow rule to display an error if Loss Reason is blank

Answer 25

B. Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.

Question 26

The administrator at Cloud Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They want to reference fields from the associated contact record. What should the administrator do to pull contact fields into the Custom report?

A. Configure formula fields on event to populate contact information

B. Edit the custom Event report type and add fields related via lookup.

C. Create a new report type with event as the primary object and Contact as a related object.

D. Use a dashboard with filters to show Event and Contact data as requested.

Answer 26

B. Edit the custom Event report type and add fields related via lookup.

Question 27

Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status. Which feature should an administrator use to fulfill this request?

A. Predefined Field Values

B. Global Value Picklists

C. Dependent Picklists

D. Validation Rules

Answer 27

D. Validation Rules

Question 28

An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer. which two automation tools should the administrator use? Choose 2 answers

A. process builder

B. workflow Rule

C. Field Update

D. Outbound Message

Answer 28

A. process builder

C. Field Update

Question 29

Which two capabilities are considerations when marking a field as required in Object Manager? Choose 2 answers

A. The field is not required to save records via the API on that object.

B. The field is universally required to save a record on that object.

C. The field is added to every page layout on that object.

D. The field is optional when saving records via web-to-lead and web-to-case

Answer 29

A. The field is not required to save records via the API on that object.

B. The field is universally required to save a record on that object.

Question 30

Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to customer accounts and another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and support users and the partner account layout to the partner management team. What should the administrator configure to meet this requirement?

A. Use a public group and a criteria-based sharing rule to share customer accounts with the partner team.

B. Add members of the partner management team to the default Account team for the customer accounts.

C. Grant create, read, edit and delete access to customer accounts on the partner team profile.

D. Create one record type for customer accounts and one record type for partner accounts.

Answer 30

D. Create one record type for customer accounts and one record type for partner accounts.

Question 31

Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected. How should the administrator accomplish this goal?

A. Make Lead Source a dependent picklist to the Opportunity stage field.

B. Configure a validation rule requiring Lead Source when the stage is set to closed won.

C. Change the Opportunity stage field to read only on the page layout.

D. Modify the Opportunity stage a dependent picklist to the Lead source field.

Answer 31

B. Configure a validation rule requiring Lead Source when the stage is set to closed won.

Question 32

An administrator at Universal Containers is reviewing current security settings in the company’s Salesforce org. What Should the administrator do to prevent unauthorized access to Salesforce?

A. Disable TLS requirements for sessions.

B. Enable multi factor authentication

C. Customize organization wide default

D. Enable caching and autocomplete on login page

Answer 32

B. Enable multi factor authentication