1st Practice EXAM Flashcards

1
Q

Which of the following are possible with a Master-Detail-Relationship (Multiple Correct Answers):

A. You can created a Master-Detail Relationship between two Custom Objects?

B. You can create a Master-Detail Relationship between two standard objects?

C. You can create a Master-Detail Relationship field on a Custom object that references as a Standard Object

A

A. You can created a Master-Detail Relationship between two Custom Objects?

C. You can create a Master-Detail Relationship field on a Custom object that references as a Standard Object

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2
Q

If you change the data type of any custom field used for lead conversion, that lead field mapping will be deleted:

A. True

B. False

A

A. True

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3
Q

IF(ISPICKVAL(picklist_field)) has the same output as:

A. CASE(“picklist_field”)

B. CASE(picklist_field)

C. Picklist_field(VALUE)

D. VAL(picklist_field)

A

B. CASE(picklist_field)

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4
Q

Cloud Kicks has created a screen flow for their sales team to use when they add new leads.
The screen flow collect name, email and shoe preference. which two things should the administrator
do to display the screen flow? Choose 2 answers

A. Create a tab and add the screen flow to the page.

B. use a flow element and add the screen flow to the record page.

C. Add the flow in the utility bar of the console

D. install an app from the AppExchange

A

A. Create a tab and add the screen flow to the page.

B. use a flow element and add the screen flow to the record page.

To display the screen flow, the administrator should create a tab and add the screen flow to the
page. The administrator can also use a flow element and add the screen flow to the record page.
The other options are not relevant to this scenario. Adding the flow in the utility bar of the console
will not display the screen flow. Installing an app from the AppExchange is not necessary to display
the screen flow.
Here are the steps on how to create a tab and add the screen flow to the page:
Go to Setup > Tabs.
Click New.
Enter a name and label for the tab.
Select the Screen Flow tab type.
Select the screen flow that you want to display.
Click Save.
Here are the steps on how to use a flow element and add the screen flow to the record page: Go to Setup > Customize > Lightning App Builder.
Select the record page that you want to add the screen flow to.
Click Edit.
Drag the Flow element from the Palette to the canvas.
Select the screen flow that you want to display.
Click Save.

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5
Q

When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched. Which automation tool should an administrator use to build this discount calculator screen?

A. Flow Builder

B. Workflow Rule

C. Platform Event

D. Process Builder

A

A. Flow Builder

Flow Builder supports creating a screen that can launch a simple discount calculator when a button is clicked on an opportunity.

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6
Q

An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records. What should the administrator do to control Delete access?

A. Use a muting permission set with a permission set group to mute selected permissions.

B. Create a new permission set that has Delete access deselected for the objects.

C. Create a new role that prevents Delete permissions from rolling up to the users.

D. Edit the profile for the users to remove Delete access from the objects.

A

A. Use a muting permission set with a permission set group to mute selected permissions.

Muting permission sets allow you to remove permissions that are granted by a permission set group.

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7
Q

When users log in to Salesforce via the user interface, which two settings does the system check for authentication? Choose 2 answers

A. The user’s Two-Factor Authentication for API Logins permission

B. The role IP address restrictions

C. The user’s profile login hours restrictions

D. The user’s Two-Factor Authentication for User Interface Logins permission

A

C. The user’s profile login hours restrictions

D. The user’s Two-Factor Authentication for User Interface Logins permission

When users log in to Salesforce via the user interface, the system checks for authentication based on their profile settings and permissions. One of the settings is login hours, which specify the time range when users can log in to Salesforce based on their profile. Another setting is Two-Factor Authentication for User Interface Logins permission, which requires users to enter a verification code along with their username and password when they log in to Salesforce via the user interface.

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8
Q

An administrator is planning to use Data Loader to mass import new records to a custom object from a new API. What will the administrator need to do to use the Data Loader?

A. Add a permission set that allows them to import data.

B. Append their security token at the end of their password to login.

C. Use the Data Import Tool to mass import custom object records.

D. Reset their password and their security token.

A

B. Append their security token at the end of their password to login.

To use Data Loader to mass import new records to a custom object from a new API, the administrator will need to append their security token at the end of their password to login. The security token is an alphanumeric code that is required for API access when logging in from an IP address that is not trusted by Salesforce. The security token can be obtained from the user’s personal settings or by resetting it via email. Adding a permission set, resetting the password and the security token, or using the Data Import Tool are not necessary for using Data Loader.

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9
Q

Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost. Which automation solution should an administrator use to implement this request?

A. Quick Action

B. Workflow Rule

C. Flow Builder

D. Outbound Message

A

C. Flow Builder

Flow Builder allows you to create an automated business process that can update records based on certain criteria. You can use a scheduled flow to run once a week and count the number of open cases related to an account.

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10
Q

The administrator at Ursa Major Solar has Created a new record type for customer warranty cases which two assignments should the administrator use to display the new record type to users? Choose 2 answers

A. Profile Assignment

B. Role Assignment

C. App Manager Assignment.

D. Page layout Assignment.

A

A. Profile Assignment

D. Page layout Assignment.

Profile assignment and page layout assignment are two assignments that should be used to display a new record type to users. Profile assignment determines which profiles can access a record type and which record type is the default for each profile. Page layout assignment determines which page layout is assigned to each record type and profile combination.

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11
Q

When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity. Which two automation tools should an administrator use to accomplish this request? Choose 2 answers

A. Approval Process

B. Flow Builder

C. WorkFlow Rule

D. Process Builder

A

B. Flow Builder

D. Process Builder

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12
Q

An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount. How should the administrator export this file?

A. Data Export Wizard.

B. Data Import Wizard.

C. Data Export Wizard.

D. Data Loader.

A

A. Data Export Wizard.

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13
Q

The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal. What dashboard component will effectively show this number and the proximity to the total goal as a single value?

A. Table

B. Stacked Bar

C. Donut

D. Gauge

A

D. Gauge

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14
Q

Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce. Which field type should an administrator use to capture coordinates?

A. Geolocation

B. Geofence

C. Custom address

D. External lookup

A

A. Geolocation

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15
Q

An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?

A. Activate the critical update in a sandbox.

B. Allow the critical update to auto-activate.

C. Activate the critical update in production.

D. Allow the critical update to auto-activate in a sandbox.

A

A. Activate the critical update in a sandbox.

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16
Q

Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated. Which automation solution should an administrator use to meet this request?

A. Lightning Web Component

B. Approval Process

C. Workflow Field Update

D. Process Builder

A

D. Process Builder

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17
Q

Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user’s bookmarks to be updated. How should the administrator configure the policies in my domain settings?

A. Set the login policy to require login from https://nto.my.salesforce.com

B. Set the Redirect policy to Do Not redirect.

C. Set the redirect policy to Redirect with a warning to the same page within the domain.

D. Set the login policy to prevent login from https://login.salesforce.com

A

C. Set the redirect policy to Redirect with a warning to the same page within the domain.

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18
Q

The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce. Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?

A. Roll-Up Summary field

B. Formula field

C. Master-detail field

D. Lookup field

A

D. Lookup field

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19
Q

The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to ‘Audited’, they would like the system to automatically update the Audited date field on the account with today’s date. Which tool should the administrator use to complete this automation?

A. Approval process

B. Formula Field

C. Flow Builder

D. Validation Rule

A

B. Formula Field

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20
Q

At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well. Which are two considerations for enabling this functionality? Choose 2 answers

A. Collaboration groups are created automatically for every department.

B. Object layouts should be configured to include the groups related list.

C. The Add Record action must be configured in the group publisher.

D. An administrator needs to create a group to enable record sharing

A

B. Object layouts should be configured to include the groups related list.

C. The Add Record action must be configured in the group publisher.

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21
Q

A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password. Which two options should the administrator consider when resetting the user’s password? Choose 2 answers

A. Resetting the password will change the user’s password policy.

B. Single sign-on users can reset their own passwords using the forgot password link.

C. Resetting a locked-out user’s password automatically unlocks the user’s account.

D. After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.

A

C. Resetting a locked-out user’s password automatically unlocks the user’s account.

D. After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.

22
Q

What should an administrator use as an identifier when importing and updating records from a separate financial system?

A. Auto-Number field?

B. External ID

C. Rich text field

D. Record ID

A

B. External ID

23
Q

Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity. Where Should an administrator update the option in the picklist?

A. Fields and relationships

B. Related lookup filters

C. Record Type

D. Picklist value sets

A

C. Record Type

24
Q

The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted. Which two items should the administrator do to make sure these values are populated? Choose 2 answers

A. Create a custom picklist field on Contact.

B. Update the picklist value with a validation rule.

C. Map the picklist field on the Lead to the Contact.

D. Set the picklist field to be required on the Lead Object.

A

A. Create a custom picklist field on Contact.

C. Map the picklist field on the Lead to the Contact.

25
Q

Which three aspects of standard fields should an administrator customize? Choose 3 answers

A. Picklist Values

B. Help Text

C. Field history tracking

D. Decimal Places

E. Field name

A

A. Picklist Values

B. Help Text

D. Decimal Places

26
Q

Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution. Why are the support reps unable to see the Closed option in the specified piclist?

A. The Case record type is missing Closed as a picklist value.

B. The Close Case page layout must be used to close a case.

C. The Show Closed Statuses m Case Status Field checkbox is set to the default.

D. The Support Process being used omits Closed as a status choice.

A

D. The Support Process being used omits Closed as a status choice.

27
Q

An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should be restricted from deleting any records. What should the administrator do to meet this requirement?

A. Assign the standard System Administrator profile to the analytical user.

B. Give the user View all access and assign them to the highest role in the role hierarchy.

C. Create and assign a custom profile with Delete access removed for each object.

D. Create and assign a permission set that includes Read, Create, and Edit access

A

C. Create and assign a custom profile with Delete access removed for each object.

28
Q

An administrator supporting a global team of salesforce users has been asked to configure company settings. Choose 2 options

A. Currency Locale

B. Default Language

C. Password Policy

D. Login Hours

A

A. Currency Locale

B. Default Language

29
Q

What should an administrator use as an identifier when importing and updating records from a separate system?

A. Rich Text field

B. Record ID

C. Auto-Number field

D. External ID

A

D. External ID

30
Q

An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop. What would cause this?

A. The flow is a screen flow.

B. The version of the flow is inactive.

C. The flow is a before save flow.

D. The version of the flow is activated.

A

C. The flow is a before save flow.

31
Q

The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation. What should administrator use to fulfill the requirement?

A. Delegated approver

B. Two step Approval process

C. Approval history related list

D. Delegated Administrator

A

A. Delegated approver

32
Q

The administrator has created new users for ten new employees at Northern Trail Outfitters. Why are these users unable to access the account object in the Salesforce?

A. Users’ profile requires a sharing rule for Accounts.

B. Users’ profile requires permission to the Account object.

C. Users’ roles are low on the role hierarchy.

D. Organization-wide defaults are set to private.

A

B. Users’ profile requires permission to the Account object.

33
Q

administrator at Northern Trail Outfitters is unable to add a new user in Salesforce. What could cause this issue?

A. The username is already in use another organization.

B. The username is restricted to a domain specific to my domain.

C. The email address used for the username has a contact record.

D. The email used for the username is not a corporate email address.

A

A. The username is already in use another organization.

34
Q

Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field. What feature should an administrator use to meet this request?

A. Detail Column

B. Bucket Column

C. Group Rows

D. Filter Logic

A

B. Bucket Column

35
Q

Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object. What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?

A. Hierarchy column

B. Lookup filter

C. Formula field

D. Junction object

A

D. Junction object

36
Q

An administrator at Northern Trail Outfitters is creating a validation rule. Which two functions should the administrator use when creating a validation rule? Choose 2 answers

A. Formula return type

B. Error condition formula

C. Error message location

D. Rule active date

A

B. Error condition formula

C. Error message location

37
Q

The Administrator at Universal Container wants to add branding to salesforce. Which two considerations should the administrator keep in mind? Choose 2 Answers

A. Only one theme can be active at a time, and a theme applies to the entire org.

B. Themes apply to salesforce classic and to the salesforce mobile app.

C. Up to 150 custom themes can be created, modified, or cloned from the built-in themes.

D. Chatter external users see the built-in Lightning theme only.

A

A. Only one theme can be active at a time, and a theme applies to the entire org.

D. Chatter external users see the built-in Lightning theme only.

38
Q

Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout. Which type of the field should an administrator create to accomplish this?

A. Custom Account Field

B. Standard Account Field.

C. Cross Object Formula Field

D. Master detail relationship Field

A

C. Cross Object Formula Field

39
Q

Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time. How should an administrator create the dashboard without changing any sharing setting?

A. Update the dashboard to folder settings to manager for the sales reps role.

B. Add a filter to the dashboard to filter the opportunities by owner role.

C. Build individual dashboards for profiles that need to see the enterprise results.

D. Create a dashboard with the running User set as someone who can see all Opportunities

A

D. Create a dashboard with the running User set as someone who can see all Opportunities

40
Q

The administrator at Ursa Major Solar imported records into an object by mistake. Which two tools should be used to undo this import? Choose 2 answers

A. Weekly Data Export

B. Mass Delete Records

C. Data Loader

D. Data Import Wizard

A

B. Mass Delete Records

C. Data Loader

41
Q

DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up. How can they make sure Showing Date is only populated with a date this years?

A. Sync the users’ Showing Calendar to Salesforce and filter it to only look at this year.

B. Create a report that shows any Showing Dates not scheduled in the current year to the updated.

C. Add Help Text so the user knows to only add a Showing Date within the current year.

D. Create a validation rule that ensures Showing Date contains a date within the current year.

A

D. Create a validation rule that ensures Showing Date contains a date within the current year.

42
Q

DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types. Which two features should the administrator use to fulfill this requirement? Choose 2 Answers

A. Dependent Picklist

B. Global Picklist

C. Multi-Select Picklist

D. Custom Picklist

A

A. Dependent Picklist

D. Custom Picklist

43
Q

Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen. How should the administrator configure the decision element?

A. Use the equals operator and {!$GlobalConstant.True} as the value.

B. Use the equals operator and “High Value Customer” as the value.

C. Use the contains operator and {!$GlobalConstant.False} as the value.

D. Use the contains operator and “High Value Customer” as the value

A

A. Use the equals operator and {!$GlobalConstant.True} as the value.

44
Q

The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the screen flow be distributed?

A. Page Layout

B. Component Filter

C. Lightning page

D. Home page

A

C. Lightning page

45
Q

Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages. How Should the administrator configure this requirement?

A. Create three sales processes. Create three record types and one page layout.

B. Create one sales process. Create three record types and three page layouts.

C. Create three sales processes. Create three record types and three page layouts.

D. Create one sales process. Create one record type and three page layouts.

A

C. Create three sales processes. Create three record types and three page layouts.

46
Q

Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact. What should the administrator use to achieve this?

A. Related Lookup Filters

B. Compact Layout Editor

C. Page Layout editor

D. Search Layout Editor

A

C. Page Layout editor

47
Q

An administrator created a record trigger flow to update contacts. How should the administrator reference the values of the active record the flow is running on?

A. Use the {!Contact.Id} global variable.

B. Use the {!Account.Id} record variable.

C. Use the $Record global variable.

D. Use the Get Records element to find the Id.

A

C. Use the $Record global variable.

48
Q

What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist? Choose 2 answers

A. There will be no data loss with use of a global value set.

B. Assignment and escalation rules may be affected.

C. Auto updates will be made to Visualforce references to prevent data loss.

D. Any list view based on the custom field is deleted.

A

B. Assignment and escalation rules may be affected.

D. Any list view based on the custom field is deleted.

49
Q

CHECK! The administrator at Ursa Major Solar has created a custom report type and built a report for sales operation team. However, none of the user are able to access the report. Which two options could cause this issue? Choose 2 Answers

A. The custom report type is in development.

B. The user’s profile is missing view access.

C. The org has reached its limit of custom report types.

D. The report is saved in a private folder

A

A. The custom report type is in development.

D. The report is saved in a private folder

50
Q

The administrator at cloud kicks has been ask to change the company’s Shoe style field to prevent users from selecting more than one style on a record. Which two steps should an administrator do to accomplish this?

Choose 2 answers

A. Reactivate the appropriate Shoe Style values after the field type changes.

B. Select the “Choose only one value “checkbox on the pick list field.

C. Back-up the Shoe Style values in existing records.

D. Change the field type from a multi-select picklist field to a picklist field.

A

B. Select the “Choose only one value “checkbox on the pick list field.

D. Change the field type from a multi-select picklist field to a picklist field.