2nd Practice EXAM Flashcards
An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure?
Choose 2
A. Login Hours
B. Password Policy
C. Default Language
D. Currency Local
C. Default Language
D. Currency Local
Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an administrator configure to meet these requirements?
A. Validation rules that ensure that users are entering accurate sales stage information.
B. Different page layouts that control the picklist values for the opportunity types.
C. Public groups to limit record types and sales processes for opportunities.
D. Separate record types and Sales processes for the different types of opportunities.
D. Separate record types and Sales processes for the different types of opportunities.
Record types and sales processes allow you to have different page layouts, fields, required fields, and picklist values for different types of opportunities.
An administrator needs to store the ID of a record type for later use in a flow. Which kind of variable should the administrator use?
A. Boolean variable
B. Text variable
C. ID variable
D. Record variable
C. ID variable
An ID variable is a type of variable that can store an ID value of a record or a record type in a flow. It can be used to store the ID of a record type for later use in a flow, such as assigning it to a record or using it in a condition. A boolean variable is a type of variable that can store a true or false value in a flow. A text variable is a type of variable that can store a text value in a flow. A record variable is a type of variable that can store one or more field values of a record in a flow.
Which two objects are customizable the Stage Setup Flow? Choose 2 answers
A. Leads
B. Campaigns
C. Opportunities
D. Campaign Members
A. Leads
C. Opportunities
The Stage Setup Flow is a tool that allows administrators to customize stages for leads and opportunities based on best practices from Salesforce experts. The Stage Setup Flow guides administrators through a series of questions about their sales process and then creates or updates stages for leads or opportunities accordingly. The Stage Setup Flow also provides tips and resources for each stage such as key fields, guidance for success, reports and dashboards, etc.
An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network. What are two considerations for this configuration?
Choose 2 answers
A. IP address restrictions are set on the profile or globally for the org.
B. Assign single sign-on to a permission set to allow users to log in when outside the network.
C. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
D. Restrict U2F Security Keys on the user’s profile to enforce login hours.
A. IP address restrictions are set on the profile or globally for the org.
D. Restrict U2F Security Keys on the user’s profile to enforce login hours.
Two considerations for preventing users from accessing Salesforce from outside of their network are: IP address restrictions are set on the profile or globally for the org, which limit login access based on IP ranges specified by an administrator Restrict U2F Security Keys on the user’s profile to enforce login hours, which require users to use security keys during certain hours of day Assigning single signon to a permission set or enforcing Login IP Ranges on Every Request will not prevent users from accessing Salesforce from outside of their network.
Dream house realty needs to use consistent picklist values in the category field on accounts and cases, with values respective to record types. Choose 2 options
A. Multi-select picklist
B. Dependent picklist
C. Global picklist
D. Custom picklist
B. Dependent picklist
C. Global picklist
Explanation Dependent picklist and global picklist are two options that can be used to meet this requirement. Dependent picklist allows users to create a conditional relationship between two picklist fields, where the available values in one field depend on the value selected in another field. Global picklist allows users to create a set of picklist values that can be shared across multiple fields and objects, ensuring consistent values and reducing maintenance. References
A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password. Which two options should the administrator consider when resetting the user’s password? Choose 2 answers
A. Resetting the password will change the user’s password policy.
B. Single sign-on users can reset their own passwords using the forgot password link.
C. Resetting a locked-out user’s password automatically unlocks the user’s account.
D. After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.
C. Resetting a locked-out user’s password automatically unlocks the user’s account.
D. After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.
After resetting a password, the user may be required to activate their device by entering a verification code sent to their email address or phone number before they can log in to Salesforce. This is a security feature that helps prevent unauthorized access to Salesforce from unknown devices or browsers.
Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads. What approach should an administrator take to meet this requirement?
A. Create a separate Lead Lightning App.
B. Define a record type and assign it to the interns.
C. Set up Web-to-Lead for the interns’ use.
D. Update the active Lead Assignment Rules.
B. Define a record type and assign it to the interns.
Explanation To identify new leads entered by interns from existing leads, the administrator should define a record leads, and distinguish them from other leads based on record type. Creating a separate Lead Lightning App or updating the active Lead Assignment Rules will not affect lead identification. Setting up Web-to-Lead form will not work if the interns are entering leads manually in Salesforce.
An administrator is planning to use Data Loader to mass import new records to a custom object from a new API. What will the administrator need to do to use the Data Loader?
A. Add a permission set that allows them to import data.
B. Append their security token at the end of their password to login.
C. Use the Data Import Tool to mass import custom object records.
D. Reset their password and their security token.
B. Append their security token at the end of their password to login.
Explanation To use Data Loader to mass import new records to a custom object from a new API, the administrator will need to append their security token at the end of their password to login. The security token is an alphanumeric code that is required for API access when logging in from an IP address that is not trusted by Salesforce. The security token can be obtained from the user’s personal settings or by resetting it via email. Adding a permission set, resetting the password and the security token, or using the Data Import Tool are not necessary for using Data Loader.
An administrator is building a Lightning app and sees a message that a My Domain must be set up first. What should the administrator take into consideration when enabling My Domain?
A. Single sign-on must be disabled prior to implementing My Domain.
B. The login for all internal and external users changes to the My Domain login
C. A deployed My Domain is irreversible and renaming is unavailable.
D. The URL instance for a My Domain stays the same for every release
B. The login for all internal and external users changes to the My Domain login
Explanation My Domain is a feature that allows administrators to create a custom domain name for their Salesforce org that replaces their instance URL (such as na35.salesforce.com). My Domain provides benefits such as improved security; enhanced branding; faster navigation; access to Lightning components; etc. However, one of the considerations when enabling My Domain is that it changes how users log in to Salesforce - instead of using their instance URL login (such as login.salesforce.com), they have to use their My Domain login (such as mydomain.my.salesforce.com). This applies to all internal and external users who access Salesforce via web browser or mobile app.
When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity. Which two automation tools should an administrator use to accomplish this request? Choose 2 answers
A. Approval Process
B. Flow Builder
C. WorkFlow Rule
D. Process Builder
B. Flow Builder
D. Process Builder
Explanation Flow Builder and Process Builder are two automation tools that should be used to accomplish this request. Flow Builder can be used to create a flow that defines the logic and actions for creating a renewal opportunity, such as setting the stage, close date, and amount. Process Builder can be used to create a process that triggers the flow when an opportunity is closed won.
Which setting on a profile makes a tab hidden in the All App Launcher or viable in any app, but still allows a user to view records that would normally be found under this tab?
A. Object Permissions
B. App Permissions
C. Org wide Defaults
D. Tab Settings
D. Tab Settings
Explanation To make a tab hidden in the All App Launcher or visible in any app, but still allow a user to view records that would normally be found under this tab, the administrator should use Tab Settings on a profile. Tab Settings control the visibility and default behavior of tabs for each app in an org. The administrator can set a tab to Hidden, which means it will not appear in any app or in the All App Launcher, but users can still access records via other means such as search or reports. Object Permissions, App Permissions, and Org-Wide Defaults are not related to tab visibility.
AW Computing would like to improve its Case Lightning record page by including: * A filtered component to display a message in bold font when a case is saved as acriticalrecord type. * A quick way to update the account status from the case layout. Which two components should an administrator use to satisfy these requests? Choose 2 Answers
A. Related List
B. Related Record
C. Record details
D. Rich text
B. Related Record
D. Rich text
A related record component is a type of component that allows users to view and edit fields from a parent record on a child record page without leaving the page. For example, a related record component can allow users to update the account status from the case layout by selecting an account record from a drop-down list. A rich text component is a type of component that allows users to display formatted text on a record page using rich text editor tools such as bold font, bullet points, images, and links. For example, a rich text component can display a message in bold font when a case is saved as acriticalrecord type by using conditional visibility rules
Which of the following are true about mapping fields for lead conversion (Multiple correct answers):
A. You can map between text and picklist fields
B. You can map Number, Currency, or Percentage fields of differing lengths.
C. You can map Text or Text Area to long text area fields
D. You cannot map auto-number fields to fields of type Text or Text Area
E. You can map auto-number fields to Picklists
F. If you change the data type of any custom field user for lead conversion, that lead field mapping will be deleted.
A. You can map between text and picklist fields
C. You can map Text or Text Area to long text area fields
E. You can map auto-number fields to Picklists
F. If you change the data type of any custom field user for lead conversion, that lead field mapping will be deleted.
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet this requirement?
A. Opportunity Processes
B. Dynamic Forms
C. Path Key fields
D. Workflow Rules
C. Path Key fields
The administrator at cloud kicks has been ask to change the company’s Shoe style field to prevent users from selecting more than one style on a record. Which two steps should an administrator do to accomplish this? Choose 2 answers
A. Reactivate the appropriate Shoe Style values after the field type changes.
B. Select the “Choose only one value “checkbox on the pick list field.
C. Back-up the Shoe Style values in existing records.
D. Change the field type from a multi-select picklist field to a picklist field.
B. Select the “Choose only one value “checkbox on the pick list field.
D. Change the field type from a multi-select picklist field to a picklist field.
Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team. How should the administrator configure this requirement?
A. Create two record types, each with 3 page layouts.
B. Create one record type with six Page Layouts.
C. Create three record types, each with 2 page layouts.
D. Create six record types, each with 1 page layout.
C. Create three record types, each with 2 page layouts.
Cloud Kicks need to be able to show different picklist values for sales and marketing users. Which two options will meet this requirement? Choose 2 answers
A. One page layout, two record types, one picklist
B. Two page layouts, one record type, two picklists
C. Two permission sets, one record type, one picklist
D. One record type, two profiles, one picklist.
A. One page layout, two record types, one picklist
D. One record type, two profiles, one picklist.
