3.6 MFD devices and Printers Flashcards
Given a scenario, deploy and configure multifunction devices, printers and settings.
A top-secret military installation requires certain users to print, but anyone can map the printer who views the configuration setting physically on the machine. The administrators set up certain users to print but worry that some users could set up the printer themselves and print documents that should not get printed. What can the administrators do for a best practice to monitor access?
-Forward Syslog
-Enable FTP on the printer
-Change the default printer password
-Enable the duplex setting
Forward Syslog
~If the print device generates a log, then the administrator can configure a log collector, such as syslog, to transmit the logs to a centralized log server.
~Enabling File Transfer Protocol (FTP) on a printer would not help secure a printer, but it would decrease overall security. FTP is a plaintext protocol.
~While the administrator recommends changing the default password on the printer, it does not help audit and monitor usage.
~An automatic duplex unit helps with double-sided printing, and a finisher unit helps with folding, stapling, and hole punching.
A helpdesk technician sets up a multi-function device (MFD) in a new location and tests the printer to ensure it works successfully. Most functions seem to be working fine, but the technician is not receiving an email. What should the technician have configured?
-SMPT
-FTP
-OCR
-ADF
SMPT
~The technician must configure the MFD with the IP address of a Simple Mail Transfer Protocol (SMTP) server. The SMTP server would typically authenticate the user account before accepting the message for delivery.
~Enabling File Transfer Protocol (FTP) on a printer would not help with email settings and would decrease security. FTP is a plaintext protocol, and an attacker could intercept credentials and masquerade as that user.
~Optical character recognition (OCR) software can convert scanned text into digital documents and be ready for editing.
~An automatic document feeder (ADF) passes paper over a fixed scan head and is a more efficient means of scanning multi-page documents.
An editor at a book publishing company wants to ensure the printer settings are set correctly for print jobs that align the binding to the right edge. What setting should they set?
-Orientation
-Maximum Sheet number
-Toner distribution
-Staple ham settings
Orientation
~The paper size and orientation must be set correctly for the print job, or the finishing/binding will align to the wrong edge.
~The main issue with hole punching is exceeding the maximum number of sheets and can cause the finishing unit to jam.
~An excessive number of sheets is also the primary cause of staple jams. One staple will become bent and stuck within the punch mechanism.
~White stripes indicate that the toner is poorly distributed (give the cartridge a gentle shake) or that the transfer roller is dirty or damaged.
A company that processes personal loans allows its employees to work from home but must still coordinate and work collaboratively with various other teams that handle different aspects of the loan. Since the company saves money by employees working at home, they have opted to buy low-cost multifunction devices for each employee to use and need to preconfigure settings before distribution. Which option would be the best setting for their situation?
-Scan to ADF
-Scan to email
-Scan to Cloud
-Scan to SMB
Scan to Cloud
~Scanning to the cloud would be ideal for users spread apart and working from home. Cloud services, such as OneDrive or Dropbox will generally be available as options on the device.
~Scanning to email would be an option but not as efficient as scanning directly to a cloud share where an administrator can enable role-based authentication for access.
~Scan to Server Message Block (SMB) would most likely not be an option as the printer would have to connect to a VPN to the corporate network for others to access it.
~An automatic document feeder (ADF) passes paper over a fixed scan head which is a more efficient means of scanning multi-page documents.
A helpdesk technician is installing a printer at a remote office. Which of the following is the least to consider for setup?
-Network data port
-No direct sunlight
-Accessibility
-Air flow
Network data port
~The print device must have a power outlet and potentially a network data port. However, if there is wireless, the printer only needs a power outlet.
~As with a PC, ensure that the print device does not get exposed to direct sunlight.
~Make sure that there is space around it for air to flow. A well-ventilated area ensures the dispersal of fumes, such as ozone generated during printer operation.
~The print device should be accessible to its users but take account of noise and foot traffic that might be disruptive to employees working at nearby desks.
A large corporation has concerns about the cost of ink and printing and wants to manage it more efficiently. What type of printer setup would be optimal to support this?
-Server
-Ethernet
-USB
-Wi-fi
Server
~A print server can manage access and even granular permissions. For example, the company can restrict color printing or files over a certain length.
~Most printers get fitted with an Ethernet network adapter and an RJ45 port, which could be set up in a print server or managed locally.
~USB installations are typically for direct connection and management. To install a printer with USB connectivity, connect the device plug (usually a Type B connector) to the printer’s USB port and the Type A host plug to a free port on the computer.
~Wi-Fi direct is typically set up for management locally.
A human resources manager is preparing for a presentation and has printed out their presentation, but it is showing vertical lines. What does this probably indicate?
-Dirty feed roller
-Dirty charge roller
-Driver problem
-Toner not fused to paper
Dirty Feed roller
~Vertical or horizontal line marks that appear in the same place (referred to as repetitive defects) are often due to dirty feed rollers.
~Toner not fused to paper is indicative of outputs that smudge easily and indicates that the fuser needs replacing.
~Black stripes or a whole black page indicate that the primary charge roller is dirty or damaged or that the high voltage power supply to the developer unit is malfunctioning. Try printing with a known good toner cartridge.
~Blank pages are usually an application or driver problem, but it could indicate that a user installed a toner cartridge without removing its packing seals.
A printer reported that a tray ran out of paper. What considerations should a user take when loading new paper? (Select all that apply.)
-Maintain climate control
-position at the edges
-Use cost effective paper
-Maintain backup toner cartridge
Maintain climate control & Position at the edges
~Do not use creased, dirty, or damp paper. Instead, ensure that paper gets stored in a climate-controlled location with no excessive humidity, temperature, or dust.
~Position the media guides at the edges of the loaded stack. The printer uses sensors from the guides to detect the paper size.
~Use good quality paper designed for use with the printer model that an organization has and the required output type.
~While keeping backup toner cartridges is probably a good idea, it is not a consideration when loading new paper; this does, however, help keep operations flowing smoothly.
A manager reviewed expenses to see where the company could cut costs and found that employees use the printer excessively for non-related business purposes. So, the manager wants to restrict printer access through authentication. Which of the following methods can the manager use to do so? (Select all that apply.)
-Sharing and security tabs
-Badges
-Server
-Audit Log
Sharing and security tabs, Server, & Badges
~The manager can configure the Sharing and Security tabs with a list of users or groups permitted to submit print jobs.
~Badging means the print device gets fitted with a smart card reader. Employees must present their ID badge to the reader to start the print job.
~Ordinary users can connect to a network printer if the print server administrator has permitted them to use it.
~An audit log does not restrict access but could allow a user to identify printed documents that have gone missing or identify the unauthorized release of information.
An employee occasionally needs to scan signed documents relating to purchasing agreements. The employee wants to scan directly to a network location without emailing themselves and then saving it. What configurations will they need to use? (Select all that apply.)
-Network Path
-User permission
-Syslog forwarding
-SMPT setting
Network Path & User permission
~Server Message Block (SMB) or scan to a folder means that the scan gets created as a file on a shared network folder. Therefore, a technician must configure the device to a suitably configured file server and shared folder.
~Each user must have permission to write to the share, which the shareowner will grant.
~Syslog is not necessary to write to share drives. If the print device generates a log, then a technician can configure a log collector, such as syslog, to transmit the logs to a centralized log server.
~The Simple Mail Transfer Protocol (SMTP) setting is for email. The SMTP server would typically authenticate the user account before accepting the message for delivery.
A librarian is trying to digitize old documents into their archive system. The librarian wants to scan text into digital documents so that scholars and researchers can search them easily. What should the librarian use?
-OCR
-ADF
-MFD
-SMB
OCR
~Optical character recognition (OCR) software can convert scanned text into digital documents, ready for editing.
~An automatic document feeder (ADF) passes paper over a fixed scan head and is a more efficient means of scanning multi-page documents.
~Many office printers implement as multi-function devices (MFDs). An MFD typically performs the functions of a printer, scanner/copier, and fax machine.
~Server Message Block (SMB) or scan to a folder means that the scan gets created on a shared network folder. The librarian must configure the MFD with the path to a suitably configured file server and shared folder.
An employee is preparing a printer share for professional desktop publishing and wants a printer driver that will work best for graphical design output. What should the employee use?
-PS
-PCL
-XPS
-PDL
PS
~Adobe PostScript (PS) is a device-independent page description language (PDL) often used for professional desktop publishing and graphical design output.
~HP’s Printer Control Language (PCL) is more closely tied to individual features of printer models and can introduce some variation in output depending on the print device.
~Many Windows print devices default to Microsoft’s XML paper specification (XPS) PDL. A print device might support more than one PDL.
~Page description language (PDL) is a generic term encompassing PS, PCL, and XPS. For the graphical design, the user would specifically want a PostScript PDL.
A user sent a secured print to a server to mitigate the risk of someone intercepting confidential information from the output tray. Which of the following is NOT an option for the user to authenticate?
-Kerberos ticket
-Password
-Badge
-Pin
Kerberos ticket
~The user cannot use a Kerberos ticket for a secured print since users must present something when they physically walk up to the printer.
~Badging means the company had a technician fit the print device with a smart card reader. Employees must present their ID badge to the reader to start the print job.
~Pin entry requires the user to input the correct code into the device control panel, the least secure of the three methods.
~Password entry requires the user to input the correct password via the device control panel.
A support specialist is diagnosing issues with a local printer at a user’s office. The specialist finds that the user configured the printer to use infrastructure mode. What medium will the support specialist need to connect to the printer?
-Wireless
-USB
-Thunderbolt
-Ethernet
Wireless
~In infrastructure mode, the printer’s wireless adapter must support an 802.11 standard available on the access point.
~Most printers get fitted with an Ethernet network adapter and an RJ45 port. The specialist can configure the print device to obtain an internet protocol (IP) configuration from a Dynamic Host Configuration Protocol (DHCP) server or manually configure it.
~To install a printer with USB connectivity, connect the device plug (usually a Type B connector) to the printer’s USB port and the Type A host plug to a free port on the computer.
~Printers do not generally connect through Thunderbolt.
A helpdesk operator sets up printers and looks at speeds with different connections. Which of the following operates at full-duplex?
-USB 3
-USB 2
-Ethernet Hub
-Bluetooth
USB 3
~Iterations of USB 3.x introduced new connector form factors and upgraded transfer rates; each is full-duplex, so a device can send and receive simultaneously.
~The USB 2.0 HighSpeed standard specifies a data rate of 480 Mbps shared between all devices attached to the same host controller. The bus is half-duplex, meaning that each device can send or receive, but not simultaneously.
~Bluetooth would technically be half-duplex. Bluetooth cannot send and receive data at the same time.
~An Ethernet hub is half-duplex. It also cannot send and receive at the same time.
A user has just printed a document and retrieved it but noticed black lines. What are black lines usually indicative of?
-Dirty Charge roller
-Loose toner
-Driver problem
-Poor toner distribution
Dirty charge roller
~Black stripes or a whole black page indicate that the primary charge roller is dirty or damaged or that the high voltage power supply to the developer unit is malfunctioning. Try printing with a known good toner cartridge.
~Blank pages are usually an application or driver problem, but it could indicate that a user installed a toner cartridge without removing its packing seals.
~White stripes indicate that the toner is poorly distributed (give the cartridge a gentle shake) or that the transfer roller is dirty or damaged.
~Speckling on output indicates loose toner may be getting onto the paper. Clean the inside of the printer using an approved toner vacuum.
