3.6 Decision making to improve human resource performance

Question 1

The value of setting human resource objectives

Answer 1

Human resource objectives include:

employee engagement and involvement
talent development
training
diversity
alignment of values
number, skills and location of employees

Question 2

Internal and external influences on human resource objectives and decisions

Question 3

Influences on human resource objectives such as soft and hard Human Resource Management (HRM) approaches.

Question 4

The use of data for human resource decision making and planning

Question 5

Influences on job design

Question 6

Hackman and Oldham’s model.

Question 7

Influences on organisational design

Answer 7

Decisions relating to organisational design include:

authority
span
hierarchy
delegation
centralisation and decentralisation.

Question 8

The benefits of motivated and engaged employees

Question 9

Theories of motivation should include Taylor, Maslow and Herzberg.

Question 10

How to improve employee engagement and motivation

Answer 10

Financial methods of motivation should include:
piece rate
commission
salary schemes
performance-related pay

Question 11

The value of theories of motivation

Question 12

The use of financial methods of motivation

Question 13

The use of non-financial methods of motivating employees

Question 14

Influences on the choice and assessment of the effectiveness of financial and non-financial reward systems

Question 15

Influences on the extent and methods of employee involvement in decision making

Question 16

trade unions and works councils.

Question 17

How to manage and improve employer-employee communications and relations

Question 18

Value of good employer-employee relations