3.6 Flashcards

1
Q

Name one internal influence on the achievement of HRM objectives

A

Prevailing corporate culture in the firm

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2
Q

Name one feature of Hard HRM

A

Close monitoring of staff performance

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3
Q

What is least likely to provide insights into the personality of an applicant?

A

Applications

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4
Q

Name one key benefit of effective job rotation

A

Employees have a more varied and interesting Job

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5
Q

What is Performance Related Pay?

A

Paying staff for reaching specific targets set

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6
Q

Who’s associated with Scientific management?

A

Taylor

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7
Q

What is Arbitration?

A

The process of settling industrial disputes that involves an impartial outsider making a decision

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8
Q

What Is Absenteeism

A

When an employee stays away from work without good reason

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9
Q

What’s involved in Herzberg’s two factor theory?

A

Poor Hygiene Factors- Decrease Employee Job Satisfaction

Motivating Factors- Increase Employee Job Satisfaction

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10
Q

Which part of Maslow’s hierarchy is concerned with the need to develop skills and potential?

A

Self-actualisation

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