3.10 Flashcards
What are the 4 types/causes of Change?
Internal/External Change (Causes)
Incremental/Disruptive Change (Types)
Give an example of Internal Change
Delayering
Give an example of External Change
Technological Changes
Social Changes
Economic Conditions
What Is Incremental Change?
Small day to day changes within the firm
What Is Disruptive Change?
Big Changes that arise from the external environment and impacts all businesses in the market
Why Is Change Resisted?
Self Interest
Low tolerance Of Change
Misunderstandings
Why is change important?
It allows a firm to:
Adapt
Grow
Change
Develop
How Can Successful change help a firm
Align with customers needs/wants
Sustains competitive advantage
Builds a reputation for embracing change
Takes advantage of developing technologies
What are the benefits of a flexible organisation
Respond quickly to market conditions
More efficient use of specialists
working remotely
cuts down costs
What is Organisational Culture
Behaviour that is considered acceptable from tradition, history, structure (The way we do things around here
What are 2 signs of Weak Culture?
1) Inconsistent Behaviour
2) Little alignment with firms values
What are 2 indicators of Strong Culture?
1) Consistent behaviour
2) Little need for Policies and procedures
Give 3 ways a businesses organisational culture is reflected?
1) How long new employees stay in the firm (employee retention)
2) How employees are recruited
3) The way visitors and guests are looked after
What are the 4 different types of organisation culture in Handy’s cultural model
1) Power Culture
2) Role Culture
3) Task Culture
4) Person culture
What’s the purpose of Handy’’s cultural model?
Identifying culture type of the firm
What is an advantage and disadvantage of POWER CULTURE?
Adv: Quicker decision making
Dis: focuses on the short term