3.4.3 Shareholders Vs Stakeholders Flashcards
What is a stakeholder?
A stakeholder is anyone who has interest in the business.
What is a shareholder?
A shareholder is a person, business or organisation that owns at least one share of a company.
What are internal stakeholders?
Internal stakeholders are those inside a business who may be affected by corporate decision making.
What are the 3 types of internal stakeholders?
1.) Employees
2.) Managers
3.) Owners
What is an external stakeholder?
External stakeholders are those outside the organisation who are affected by decisions made by the business.
What are 5 main general external stakeholders?
1.) Customers
2.) Competitors
3.) Suppliers
4.) Community groups (pressure groups)
5.) Unions
What are their objectives?
1.) Customers - Low prices
2.) Competitors - Small local independents see big ones as a threat
3.) Suppliers - High prices for their supplies
4.) Pressure groups - environmentally safe production
5.) Unions - Working conditions + pay