3.4.3 shareholders versus stakeholders Flashcards
define stakeholder
anyone who has an interest in the business, or who may be affected by the activities of the business
internal stakeholders
groups or individuals within an organisation who have an interest in the business
external stakeholders
groups or individuals outside of an organisation who have an interest in the business
stakeholder objectives
stakeholder groups all have an interest in the business.
their objectives can often conflict with the objectives of other stakeholders, shareholders or business owner
drawing a stakeholder map
- identify stakeholders
- rank the stakeholders expertise: low, medium or high
- rank the stakeholders willingness to engage with the business: low, medium, high
- rank the stakeholders value to the business: low, medium, high
influences of shareholders
shareholders are the investors.
the whole company can struggle if every shareholder tries to sell up.
share price will plummet.
often pushes for short-termism rather than long-termism
influences of stakeholders
some companies try to make a conscious effort to meet the needs of all stakeholders