3.4 - Talent Management

Question 1

Constraints Analysis

Answer 1

A process to identify a project’s limiting factors, which may include:

1. Budget
2. time
3. Scheduling
4. Space
5. Resources
6. Competing organizational priorities

Should also include all factors required to design a successful initiative.

Question 2

Common constraints to implementing a Talent Management project

Answer 2

1. Role uncertainty.
2. Lack of support.
3. Shortage of resources.
4. Unreasonable deadlines.
5. Missing deadlines.
6. Lack of communication.
7. Technology challenges.

Question 3

Steps to create a comms strategy

Answer 3

1. Determine critical info and data
2. Determine the audience
3. Determine methods available
4. Identify a timeline
5. Create a comms plan
6. Engage stakeholder review

Question 4

6 C’s of Marketing Messages

Answer 4

1. Clear
2. Correct
3. Complete
4. Concise
5. Coherent
6. Courteous

Question 5

Steps to create a TD marketing strategy

Answer 5

1. Define the audience
2. Develop Effective Messaging
3. Identify clear objectives
4. Establish a Clear and Memorable Message

Question 6

Performance Rating Scales

Answer 6

Critical incidents - lists specific behaviors that separate effective from ineffective performance

Graphic rating scales - list different factors used to rate performance on an incremental scale, such as knowledge, work quality, competencies

BARS (behaviorally anchored rating scales) - combines the above two approaches

Question 7

Pareto charts

Answer 7

Vertical bar chart that helps determine which problems to solve in what order (prioritizing issues to address)

Question 8

Nominal group technique

Answer 8

A brainstorming method that involves individuals generating their own ideas first and then collectively creating ideas based on convergence of opinion

Question 9

Fishbone Diagram (Ishikawa)

Answer 9

A visualization tool for categorizing the potential causes of a problem.

Question 10

Performance Narratives

Answer 10

Narratives assess an employee’s strengths, development needs, past performance, potential performance, and recommendations for improvement.

Question 11

Liking talent development goals to org strategy (steps)

Answer 11

1. Define job results for specific roles
2. Conduct a job analysis to identify competencies required to perform
3. Do a task analysis by examining tasks within a job
4. Identify role-based KSAs
5. Establish specific talent development goals.