1.2 - Emotional Intelligence & Decision Making

Question 1

Ability Model of Emotional Intelligence

Answer 1

The ability model requires that people be evaluated in four related abilities to determine their emotional quotient.

1. Perceiving emotions or understanding verbal and nonverbal signals
2. Reasoning with emotions or using emotions to solve problems or review situations
3. Using and understanding emotions means to use the two previous abilities to analyze emotions and choose an action
4. Managing emotions to regulate emotions in order to respond appropriately and correctly to other’s emotions

Question 2

The Mixed Model of Emotional Intelligence

Answer 2

The mixed model is called so because it mixes emotional intelligence qualities with other personality traits unrelated to either emotion or intelligence.

The mixed model is based on five competencies, which are learned capabilities that must be worked on and can be developed:

1. Self-awareness
2. Self-regulation
3. Motivation
4. Empathy
5. Social Skills

Question 3

The Trait Model

Answer 3

The trait model urges that people have emotional traits or emotional self-perceptions as part of their personality. It is different in that it is not an ability-based construct.

In this model, emotional intelligence is viewed as individuals’ self-perceptions of their emotional abilities, including behavioral abilities. The measures are based on self-reporting.

Question 4

Benefits of higher emotional intelligence

Answer 4

A study by J. Mayer (2008) found that higher emotional intelligence is positively correlated with several worthy results, including:

1. better self-perception of social ability, more successful interpersonal relationships, and less interpersonal aggression and problems
2. being perceived by others as more pleasant, socially skilled, and empathic to be around
3. better relationships with family and colleagues
4. increased social dynamics at work as well as better negotiating ability
5. higher life satisfaction and self-esteem and lower levels of insecurity or depression;
6. a negative correlation with poor health choices and behavior.