3.4, 3.5

Question 1

What should you do if an app is performly slow ?

Answer 1

Clear the cache
Restart the phone
Restart the app
Update the Ap

Question 2

What should you do if an app fails to update ?

Answer 2

Try manual download from the store.
Restart the app.

Question 3

What should you do if a OS fails to update ?

Answer 3

Check: Storage, download bandwidth, network source and finally try rebooting.

Question 4

If you’re getting random reboots on your mobile device, what troubleshooting steps should you take ?

Answer 4

Update apps and OS
Hardware check battery etc
Contact tech support, they’ll have access to more diagnostics.

Question 5

Random reboot causes ?

Answer 5

Overheating, malware and failing updates that require reboots

Question 6

On a windows tablet device, what is the last resort to try to solve an autorotate issue ?

Answer 6

Edit the Registry key.

Looks like this HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation.

Question 7

Whats the first thing to do when an app is performing slowly ?

Answer 7

Clear the cache.

Question 8

What should you do first if an app fails to load ?

Answer 8

Reinstall the app

Question 9

What term is used for when we manually install something outside of an ecosystem ?

Answer 9

Sideloading.