3.2 Market Research Flashcards
Market research
The process of collecting, recording and analyzing data about the customers, competitors and the market.
Qualitative research
Research into the in-depth motivations behind consumer buying behavior or opinions.
Quantitative research
Research that leads to numerical results that can be statistically analyzed.
Focus groups
A group of people who are asked about their attitude towards a product, service, advertisement or new style of packaging.
Sampling
This draws a sample from a specified sub-group or segment of the population and uses random sampling to select an appropriate number from each stratum.
Random sampling
Every member of the target population has an equal chance of being selected.
Systematic sampling
Giving a required rate of return at a certain level of output.
Quota sampling
When the population has been stratified and the interviewer selects an appropriate number of respondents in each stratum.
Cluster sampling
Using one or a number of specific groups to draw samples from and not selecting from the whole population.