2.3 Human Resource Management Flashcards
HRM
The strategic approach to the effective management of an organisation’s workers so that they help the business gain a competitive advantage.
Workforce planning
Analyzing and forecasting the numbers of workers and the skills of those workers that will be required by the organization to achieve its objectives.
Workforce audit
A check on the skills and qualifications of all existing workers/managers.
Labour turnover
The number of workers who leave and join an organisation over a period of time, as a proportion of the total number of workers employed in that same time.
Recruitment
The process of identifying the need for a new employee, defining the job to be filled and the type of person needed to fill it, attracting suitable candidates and then select the best one.
Job description
A detailed list of the key points about the job to be filled: stating all its key tasks and responsibilities.
Person Specification
A detailed list of the qualities, skills and qualifications that a successful applicant will need to have.
Training
Work-related education to increase workforce skills and efficiency.
On-the-job Training
Instruction at the place of work on how a job should be carried out.
Off-the-job Training
All training undertaken away from the business.
Induction Training
Introductory training program to familiarize new recruits with the systems used in the business and the layout of the business site.
Employment contract
A legal document that sets out the terms and conditions governing a worker’s job.
Dismissal
Being dismissed or sacked from a job due to incompetence or breach of discipline.
Unfair dismissal
Ending a worker’s employment contract for a reason that the law deems as being unfair.
Redundancy
When a job is no longer required, so the employee doing this job becomes redundant through no fault of his/her own.
