3.2 Leadership

Question 1

Finish the sentence “ a business hates ….”

Answer 1

Uncertainty

Question 2

Give an example of uncertainty?

Answer 2

BREXIT outcomes, Economic recovery, competitor actions

Question 3

What do managers do?

Answer 3

Analysing
Setting objectives
Making decisions
Leading 
Reviewing

Question 4

What do leaders do?

Answer 4

They have control and influence over people

Question 5

What is the difference between a manager and a leader?

Answer 5

A leader takes a longer view approach and has strategic overview and the bigger picture. A manager implements the actions and strategies drawn up by the leader.

Question 6

What is the traditional view of leadership?

Answer 6

Command and control people

Question 7

What is the modern view of leadership?

Answer 7

Inspire, build teams

Question 8

What factors affect leadership styles

Answer 8

Personal value systems, Managers experience, confidence in subordinates, feeling self security, nature of business problems, types of organsiation, effectiveness of teams and groups, skills and experience of subordinates, Pressure (time and costs).

Question 9

What does ROB LOVES MAKING STUPID ACROYNMS stand for?

Answer 9

reviewing, leading, making decisions, setting objectives, analysing

Question 10

What are the four leadership styles for tannenbaum and schmidt?

Answer 10

tells, sells, consult and joins

Question 11

what go a long the x and y axis in the Blake Moutin theory?

Answer 11

Concern for completing task, concern for people

Question 12

What type of leadership has a low concern for for both axis?

Answer 12

Impoverished management

Question 13

What type of leadership has a high concern for both axis?

Answer 13

Team management

Question 14

Which type of leadership has a high concern for people but low for task?

Answer 14

Country Club management

Question 15

What has high concern for task but low for people?

Answer 15

Authoritarian or Task Management

Question 16

Define expected value

Answer 16

Is the probability multiplied by the expected outcome from the investment

Question 17

Define net gain

Answer 17

Is the expected value minus the intial investment

Question 18

Define opportunity cost

Answer 18

the loss of other alternatives when one alternative is chosen

Question 19

What goes a long the x and y axis on the Stakeholder map?

Answer 19

Influence of stakeholder, interest of stakeholder

Question 20

What is the purpose of a stakeholder map?

Answer 20

To inform relationships with stakeholders including communication and consultation

Question 21

how do you treat a stakeholder with high influence and high interest?

Answer 21

Manage closely

Question 22

How do you treat a stakeholder with high influence with low interest?

Answer 22

Anticipate and meet needs

Question 23

How do you treat a stakeholder with low influence and high interest?

Answer 23

Keep completely informed

Question 24

How do you treat a stakeholder with low fluence and low interest?

Answer 24

Regular minimal contact

Question 25

Name a stakeholder you have to manage closely?

Answer 25

Shareholder

Question 26

Name a stakeholder you have to ancicipate and meet needs?

Answer 26

Managers

Question 27

What is the opposite of scientific decision making?

Answer 27

Intuitive

Question 28

Give an example of a scientific decision making tool?

Answer 28

decision trees

Question 29

Give 2 internal stakeholders

Answer 29

Shareholder, Staff

Question 30

Give 2 external stakeholders

Answer 30

Customer, pressure groups

Question 31

Name a stakeholder you have to keep completely informed?

Answer 31

Staff and Customer

Question 32

Name a stakeholder you have to have regular minimal contact?

Answer 32

Local community