3.2 Leadership Flashcards
Finish the sentence “ a business hates ….”
Uncertainty
Give an example of uncertainty?
BREXIT outcomes, Economic recovery, competitor actions
What do managers do?
Analysing Setting objectives Making decisions Leading Reviewing
What do leaders do?
They have control and influence over people
What is the difference between a manager and a leader?
A leader takes a longer view approach and has strategic overview and the bigger picture. A manager implements the actions and strategies drawn up by the leader.
What is the traditional view of leadership?
Command and control people
What is the modern view of leadership?
Inspire, build teams
What factors affect leadership styles
Personal value systems, Managers experience, confidence in subordinates, feeling self security, nature of business problems, types of organsiation, effectiveness of teams and groups, skills and experience of subordinates, Pressure (time and costs).
What does ROB LOVES MAKING STUPID ACROYNMS stand for?
reviewing, leading, making decisions, setting objectives, analysing
What are the four leadership styles for tannenbaum and schmidt?
tells, sells, consult and joins
what go a long the x and y axis in the Blake Moutin theory?
Concern for completing task, concern for people
What type of leadership has a low concern for for both axis?
Impoverished management
What type of leadership has a high concern for both axis?
Team management
Which type of leadership has a high concern for people but low for task?
Country Club management
What has high concern for task but low for people?
Authoritarian or Task Management
Define expected value
Is the probability multiplied by the expected outcome from the investment
Define net gain
Is the expected value minus the intial investment
Define opportunity cost
the loss of other alternatives when one alternative is chosen
What goes a long the x and y axis on the Stakeholder map?
Influence of stakeholder, interest of stakeholder
What is the purpose of a stakeholder map?
To inform relationships with stakeholders including communication and consultation
how do you treat a stakeholder with high influence and high interest?
Manage closely
How do you treat a stakeholder with high influence with low interest?
Anticipate and meet needs
How do you treat a stakeholder with low influence and high interest?
Keep completely informed
How do you treat a stakeholder with low fluence and low interest?
Regular minimal contact
Name a stakeholder you have to manage closely?
Shareholder
Name a stakeholder you have to ancicipate and meet needs?
Managers
What is the opposite of scientific decision making?
Intuitive
Give an example of a scientific decision making tool?
decision trees
Give 2 internal stakeholders
Shareholder, Staff
Give 2 external stakeholders
Customer, pressure groups
Name a stakeholder you have to keep completely informed?
Staff and Customer
Name a stakeholder you have to have regular minimal contact?
Local community
