3.02 Key Terms Flashcards

1
Q

Benefits

A

Advantages or payments employees receive in addition to their wages (e.g., sick time, holiday pay, health insurance)

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2
Q

Compliance

A

Fulfilling the requirements of the law

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3
Q

Conceptual Skills

A

The ability to see the “big picture” and think about how things will work together

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4
Q

Controlling

A

The management function that monitors the work effort

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5
Q

Data Processing

A

Converting facts and figures into useful information

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6
Q

Directing

A

The management function of providing guidance to workers and work projects

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7
Q

First line management

A

Supervisors who work directly with the employees who carry out the business’s routine work

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8
Q

Human resources

A

People who work to produce goods or services

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9
Q

Information management

A

The process of accessing, processing, maintaining, evaluating, and disseminating knowledge, facts, or data for the purpose of assisting business decision making

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10
Q

Information

A

Knowledge, facts, or data presented in a useful form

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11
Q

Interpersonal skills

A

The ability to communicate, interact, and build relationships with others

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12
Q

mangement function

A

Groups of activities related to management (i.e., planning, organizing, staffing, directing, and controlling)

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13
Q

Management function system (MIS)

A

An integrated technology that assists with an organization’s information management needs

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14
Q

Material resources

A

Equipment and supplies used by businesses in their operation

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15
Q

mid-level management

A

Managers who report to top-level management and who have supervisors who report to them

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16
Q

organizing

A

The management function of setting up the way the business’s work will be done

17
Q

planning

A

The management function of deciding what will be done and how it will be accomplished

18
Q

professional development

A

Steps that an individual takes to enhance or improve skills or traits that are needed to excel in her/his career/profession

19
Q

proprietary information

A

Private information that belongs to an organization and cannot be released to the public

20
Q

staffing

A

A human resources management activity that involves recruiting, interviewing, hiring, orienting, and dealing with job changes for a company’s employees

21
Q

strategic planning

A

Long-range planning (three to five years) for the company as a whole

22
Q

tactical planning

A

Short-range planning (one year) of specific actions the business will take

23
Q

technical skills

A

Ability to understand the specialized aspects of jobs

24
Q

top level management

A

All managers who are responsible for the operation of the company or a business unit.

25
Q

trade secret

A

Undisclosed information within a particular business or industry