3. Principles of Planning Flashcards

1
Q

How does the 80/20 rule work (Pareto principle)?

A

Minority of the input results in majority of the output.

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2
Q

How does the A-B-C priority system work?

A

A. Critical to successful performance

B. Necessary for improved performance

C. Desirable for improved performance

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3
Q

Plans can be described in terms of their:

Breadth - (1)…

Time frame - (2)…

Specificity - (3)…

Frequency - (4)…

A
  1. Strategic plans, tactical plans, operational plans
  2. Long-term, medium-term, short-term
  3. Specific, directional
  4. Single-use, standing, individual
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4
Q

The alternative plans managers can use is?

A
  1. Plan B (alternative plan)

2. Prepared-minds plan (contingency plan)

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5
Q

The following are the four main barriers to why managers do not plan:

A
  1. Time-consuming
  2. Difficult to make changes
  3. Environmental complexity and volatility
  4. Unwillingness to set goals
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6
Q

The … is the commitment to achieve a measurable result within a given time frame.

A

Goal/objective

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7
Q

The … is what aligns the organisation with its vision in terms of its products and/or services, market and technology.

A

Mission

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8
Q

The … is a statement of what the organisation wants to become and where it wants to be in the future.

A

Vision

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9
Q

Top managers develop … that focus on the future and extend beyond current realities.

A

Long-term plans

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10
Q

Ways to overcome the barriers to effective planning by managers:

  1. Effective planning should start at the (1)…
  2. Management should involve employees in the (2)…
  3. Management should (3)… throughout the planning process.
  4. Plans should not be (4)…
A

(1) Top of the organisation
(2) Decision-making process
(3) Communicate
(4) Cast in stone

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11
Q

What are the benefits of planning:

  1. It provides (1)…
  2. It leads to a (2)…
  3. It reduces the (3)…
A

(1) Direction and encourages forward thinking
(2) Participatory work environment
(3) Impact of change

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12
Q

What are the costs of planning:

  1. It imposes (1)…
  2. It requires (2)…
  3. It can cause a (3)…
A

(1) Rigidity
(2) Management of time
(3) Delay in decision-making

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13
Q

What is the “ends-means chain of objectives”?

A

Bottom-level management’s objectives provides the means to achieve middle-level management’s objectives and in turn achieve top-level management’s objectives.

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14
Q

What two techniques does managers use to prioritize goals and objectives?

A

The A-B-C priority technique

The 80/20 rule (Pareto principle)

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15
Q

… are plans that are flexible and set out general guidelines.

A

Directional plans

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16
Q

… are broader organisational plans that are translated at individual level.

A

Individual plans

17
Q

… refer to medium-term planning by middle management for the various functional departments to realize tactical goals, which are derived from the strategic goals.

A

Intermediate plans

18
Q

… occurs in all organisations and at all levels of the organisation, and is the task of all managers from top management right down to the most junior manager in the organisation.

A

Planning

19
Q

… are mainly used to achieve organisational objectives.

A

Resources

20
Q

… relate to periods of no longer than a year. They are developed by lower management to achieve the operational goals.

A

Short-term plans

21
Q

… are plans that are used once to meet the need of a particular situation.

Examples of such plans would be programmes, projects and budgets.

A

Single-use plans

22
Q

… are plans that have clearly defined objectives.

A

Specific plans

23
Q

… are plans that provide guidance for repeated actions in the organisation.

Examples of such plans would be policies, procedures and rules.

A

Strategic plans

24
Q

… plans are designed to ensure that the organisation as a whole is aligned with the changing external environment.

They are formulated by top-level management.

A

Strategic

25
Q

… deal primarily with the people and actions required to implement the strategic plans.

Tactical plans will be executed by both middle- and lower-level management.

A

Tactical plans

26
Q

… focus on executing tactical plans to achieve operational goals.

They are formulated by middle- and lower-level management but the main execution happens at lower-level management.

A

Operational plans