3. organisational behaviour

Question 1

Personality traits

Answer 1

Personality Is composed of external traits and no two individual poses identical characters
- About 100 years ago, a few personality experts tried a catalogue. The many personality traits The arranged these words into 171 clusters and further reduced them into five abstract personality dimensions using rare sophisticated techniques
- A recent investigation identifieD The same 5 dimensions as big five personality dimensions.

Question 2

Big 5 personality traits.

Answer 2

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1. Extra version
Extrovert
introvert
2. Agreeableness
Highly agreeable
less agreeable
3. Emotional stability
High emotional stability
low emotional stability
4. Consciousness
Highly conscious person
less conscious person
5. openness
Open people
people with low level of openness

Question 3

Myers-Briggs Type Indicator
(MBTI)

Answer 3

• In 1920 Carl Jung proposed a personality theory that identifies the way people prefer to perceive the environment
  katherine Briggs and Isabel Briggs-meyers In 1940s developed the MBTI a personality test that measures each of the trains of jung’s model
  MBTI focuses on peoples attention to:
  1. Collect information (sensing vs intuition)
  **sensing People ** In collecting information Sensing types use organised structure to acquire the information
  Intuitive PeopleCollect information In non systematic manner and rely on other intuitions and inspirations
  Manager with demands a combination of intuitive and sensing abilities

2. Process and evaluate information (thinking vs feeling)
   thinking people Depends on cause effect logic and scientific method to make decisions. They make decisions objectively and unemotionally
   feeling people These people consider how their choices affect others They give more value to personal values, rather than rational logic
3. Orient themselves to outer World (judging vs perceiving)
   Judging people they enjoy control of decision making and want to solve the problems quickly
   Perceiving types are more flexible and likely to adapt spontaneously and keep their options open

Question 4

Process of perception

Answer 4

perception: Process of understanding something Through sensors are mind
Perception effects iii classes:
1. The objects
2. the environment
3. the individual

Factors influencing perception:
1. Situational factors
2. perceivers characters
3. object Characters

**Perceptual process**
1. Receiving stimuli
External stimuli
internal stimuli
2. Selecting stimuli
External stimuli
internal stimuli
3. the process of interpreting
4. the process of checking
5. the process of reacting

Question 5

Attribution theory

Answer 5

Fritz Heider and HH Kelly are well known contributors for attribution theory
- The theory suggests that we observe behaviour and then attribute causes to it. That is, we attempt to explain why people behave in that way, in that Particular situation
behaviour of others can be examined based on:
1. Distinctiveness - Degree to which person behave similarly to different situations
yes - Low distinctiveness
no - High distinctiveness
2. consistency - Degree to which person engages in.I same behaviour at different times
yes - High consistency
no - No consistency
3. Consensus - Degree to which people are engaged in same behaviour
yes - High consensus
no -

Question 6

Kelly’s personal construct theory
[P C T ]

Answer 6

PCT suggests that people form their own unique ideas about how world works which they then used to interpret information and experiences
- These constructs are based on individuals experiences and observations
Adventure vs risk
Friendly vs unfriendly

Question 7

Transactional analysis

Answer 7

When two people interact, it results in social transaction
“ The study of Moves people make in their dealings with each other, and is based on the idea that peoples interaction resemble moves in games”
Introduced by Eric Bernie and Thomas Harris in 1960

Question 8

Cognitive dissonance

Answer 8

Cognitive dissonance happens when you hold two conflicting thoughts in your mind at the same time, like loving leather and animals

Question 9

Transactional analysis

Answer 9

It is the study of Moves people make in their dealings with each other, and is based on the idea that people’s interactions resemble moves games
- Introduced by Eric Byrne and popularised by Thomas Harris in 1960.
Types of Transactional analysis:
Ego states
1. Parent Ego
2. adult ego
3. child ego

Social transactions
1) Complementary transactions
2) crossed transactions

ulterior transactions
The individual misses one thing, but means something quite different. Being in different positions like different in parent and different in adult

Question 10

Attitudinal Genesis in mentoring

Answer 10

Developing attitudes for mentoring is necessary as different salient practises become salient for mentor - mentee relationships overtime
Several attitudes that Helps in mentoring relationships:
1. Curiosity
2. desire to amplify others voices
3. empathy
4. compassion
5. openness
6. willingness to change and let go.

Question 11

Johari window

Answer 11

1. Open self
2. blind self
3. hidden self
4. Undisclosed self