3/4 of course Flashcards

1
Q

calorie intake is increased by:

A
  • More choices (especially online)
  • More convenience
  • Larger portion sizes
  • Evolutionary influences
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2
Q

what is precommitment?

A

making a binding decision ahead of time

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3
Q

when is precommitment effective?

A
  • when they are credible
  • when you make them initially small and then later larger
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4
Q

how do you maximize self-control?

A
  • reduce temptation
  • memory (cues)
  • clear goals
  • monitoring
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5
Q

Successful firms launch newer/better products over time because:

A
  • Customers’ ideal points for attributes go up over time due to competing firms offering better products/features => lower choice for current product
  • Customers become used to current performance over time => lower surprise/satisfaction for current product
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6
Q

what are the reasons for the attitude behaviour gap?

A
  • Low Budget
  • Long Purchase Cycle
  • High Competition
  • Low Memory During Choice
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7
Q

what can manager do to reduce attitude behaviour gap?

A

reminder, implementation method, behaviour consistency

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8
Q

what is the new product development process?

A
  1. idea generation
  2. idea screening
  3. concept development and testing
  4. marketing strategy development
  5. business analytics
  6. product development
  7. market testing
  8. commercialization
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9
Q

what are key attributes of new products?

A
  • relative advantage
  • use innovativeness
  • Price
  • Switching Costs
  • Trialability
  • Complexity
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10
Q

what is concept testing?

A
  • Ask target consumers to see/use prototype
  • Measure response of target consumers
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11
Q

what activities can consumers do on the internet?

A
  • Commerce
  • Information
  • Connection
  • Entertainment
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12
Q

What benefits can consumers get on the internet? (CICE)

A
  • More Choices
  • More Information
  • More Convenience
  • More Efficiency
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13
Q

what is collaborative filtering (recommendations)?

A

putting a target customer in a group of like-minded customers and give recommendations based on what other people in the group have watched

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14
Q

what is content-based filtering (recommendations)?

A

take one individual customer and analyze their data over time to fit the best model

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15
Q

what is the sleeper effect?

A

forget the source, remember the allegation

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16
Q

how do you reduce temptation?

A
  • Structural barriers (imposed by others)
  • Memory (get rid of cues/things that remind you of the behaviour you’re trying to stop)
17
Q

how do you increase self-control?

A
  • Goals, monitoring, capacity
  • Social pressure
  • Increase motivation, ability, opportunity