2nd test Blackwell Gibbins Flashcards

1
Q

percentage change equation

A

difference
————- X 100
original

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2
Q

market power definition

A

the abliity of a firm to influence or contorl the terms and contitions on which goods are brought and sold

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3
Q

markte dominance definiton

A

a mesure of market share compared to competitiors

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4
Q

barriers to entry

Examples of barriers to entry

A

the facto that could prevent a firm from entering and competitng in a market

Large start up costs mainly capital costs

having the marketing budget to break customer loyalty

the inability to gain economies of scale

the possibility that existing businesses will star a price war

legal restrictions such as patents

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5
Q

Low barriers/high barriers entry in market styles.

A

low barriers: monopolistic competition, competitive

High barriers: Oligopoly, monopoly

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6
Q

barriers to exit

Examples Barriers to exit

A

the factors that could prevent a firm from leaving a market even if it wanted to

the difficulty of selling capital

high redundancy costs

contracts with suppliers (company will face legal challenge if these are not honoured

leases with landlords

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7
Q

Merger

A

This is where two companies join together to form a new larger business

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8
Q

Acquisition

A

this is where control of another company is achieved by buying a majority of its shares

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9
Q

+ external growth

A

may gain new management with different skills

will result in an increase in market share (and market power/dominance)

may be able to meet customer needs more effectively with combination of resources

may experience economies of scale

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10
Q
  • external growth
A

may suffer from diseconomies of scale due to size I.E. communication problems (business, shareholders)

may take on extra debt that the business could struggle to repay if the strategy isn’t successful

could result in redundancy

could result in higher prices

could result in a dominate business dictator terms and conditions

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11
Q

organic/internal growth definitnion

examples:

A

involves expansion from within a business

opening more stores - new and existing

launching new products - increased demographic

employing more workers - less shortages
increasing productive capacity

investing in new technology -speed of sales

launching existing products into new markets- more3 customers & innovation

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12
Q

+ organic growth

A

less risky than external growth - not as severe

could be finance by retained profits

its’s a sensible/steady way of growing a business

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13
Q
  • organic growth
A

growth rate could be too slow to satisfy share holders

will be difficult to achieve if market is shrinking

hard to increase market share if the business is already a market leader

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14
Q

what is the CMA

A

Competition Markets Authority
they ‘work to promote (actively encourage) coemption ‘

CMA Investigate mergers which could restrict competition and block them i.e. Sainsburys and Asda

investigates where there may be abuses of dominant positions

brings criminal proceedings against individuals who commit the cartel offence

enforces legislation to tackle practices that make it difficult for consumers to exercise choice

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15
Q

what sanctions can CMA put in place

A

The business(es) involved can be finned up to 10% of their global turnover

Customer and competitive of firm(s) involved can be sued for damages as a result of being affected by ant-competitive behaviour

individuals can be disqualified form being a company directly

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16
Q

how does CMA’s sanctions benefit the consumers

A
results in more choice
,better value for customers
,more business competition within a given market
,better terms for suppliers
,less abuse of dominant positions
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17
Q

what is the economy

A

the total value of output produced in a economy per year

adding up the value of all goods and services produces in a year

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18
Q

what happens when the gdp goes up

what happens when the gdp goes down

A

GDP goes up - economy is growing/expanding
more wealth -house prices goes up
more jobs

GDP goes down- The economy is shrinking
job cuts
fall in house prices

growing at a slower/faster rate
shrinking at a slower/faster rate

‘purchasing power’ ‘standard of living’

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19
Q

what is the limitation of GDP

A

can only see What’s ahead cant see what in the future

‘rear view mirror.’

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20
Q

government strategies to encourage economic growth

A

encourage investment in physical capital by offering subsides or lowering taxation

improve infrastructure- better transport like roads and trains and air ports increase the speed which raw materials and finished products can be delivered and help employees get to work

invest in education to improve human capital

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21
Q

inflation definition

A

persistent general tendency of prices in the economy to rise.

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22
Q

how to measurer inflation

A

customer price index CPX - a measure that examines the weighted average price of a basket of consumer

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23
Q

what causes inflation

A

high demand
shortage of supply
rapid demand - extra staff / overtime / raw materials increasing prices to cover costs
price rise cycle

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24
Q

high inflation makes UK exports un-competitive why

A

identical products higher inflation price of exports rise unattractive to consumers abroad

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25
high inflation can reduce multinational investment why
multinationals look to produce in a the cheapest possible location they choose a country with the lowest rates of inflation not where price of labour and raw materials is rising sharply - this would make their products un-competitive
26
high inflation creates uncertainty around profits
managers dislike uncertainty about the return on their investments if you invest 500,000 in a country with high inflation in 2-3 years how much is this really worth, low inflation allows manager & businesses to estimate their investments with some degree of accuracy
27
Exchange Rate definition
the value of one currency in terms of another
28
What is a strengthening and weakening pound mean
If the pound increases in value it is strengthening £ 1.00 = $ 1.50 if the pound decreases in value it is weakening £ 1.00 = $ 1.10
29
what is a import
sale leads to money going OUT of the UK
30
what is a export
sale leads to money going IN TO the UK
31
Pound is strong SPICED Pound is weak WPIDEC
``` Strong Pound Imports Cheap Exports Dear - (expensive) ``` ``` Weak Pound Imports Dear - (expensive) Exports Cheap ```
32
Does the Bank of England set the Exchange rate
No. Supply and demand does
33
Interest rate definition
An interest rate is the reward for saving and the cost of borrowing expressed as a percentage of the money saved or borrowed
34
Who sets Intrest rates in England
Bank of England set base interest rate or |--> Monetary Policy Committee (MPC) Changed in 1997 from government
35
what is operations management
management which designes and controlls the process of productions
36
added value
the difference between the price of finished product/service and the cost of the inputs involved in making it
37
how do you add value
function / cost / aesthetic
38
added value +
charge higher price creating a point of differnec form the competition protecting from competitors trying to steal customers by charging lower price focusing a business more closely on its target market segment
39
added value -
not guaranteed that the cost of adding value can be recouped the increase in price may restrict sales amount of completion may restrict price so cost are larger to recoup the elasticity of product may involve price increase within the market difficult to accept
40
added value equation
selling price - cost of inputs
41
mission statement definition
overall goal of the business
42
objective definition
steps towards aim
43
Aim definition
long term plan
44
what is the difference between strategic and tactical
strategic is long term, tactical is short term
45
what is the difference between market orientated and product orientated
market orientated is market wants and needs for product/services, product orientated is concentrated on product improvements
46
what is quality assurance and what is quality control
quality assurance - checking the product during differnet stages of production and quality control - checking the product at the end using a sample
47
output per employees equation / productivity
= total output / no. employees
48
factor imacting operation objectives
size and legal status of business state of economy competition government legislation
49
external factors impacts operation stratergy
``` political economic social technology ethical legal environmental STEEPLE ```
50
what are the 4 types of production
Job Batch Flow Cell
51
Job production
Productions of items that meet specific requirements of the customer, one off Wedding cakes, wedding dresses
52
+/- job production
``` + charge higher price meets customer needs quality motivational for employees flexible added value ``` ``` - no economies of scale higher costs skilled labour costing difficult ```
53
Batch
Production of many similar items that are produced together Jumpers, bread
54
+/- Batch
+ making in batches reduces unit cost can still address specific customer needs faster than gob some EOS some flexibility use of specialist making can increase output and production ``` - time lost switiching between batch need to be reset/downtime need to keep stocks of rawmaterials potentiallly demotivation for staff many tide up in storage ```
55
Flow production/mass
involves a continues movement of items turn in the production process of high volume
56
+/- flow
``` + Flow production is continues Large EOS standardise products increased productivity ``` ``` - inflexible demotivating for employees high set up cost break down stock holding supply lead time ```
57
Cell production
workers are organised into multi skilled teams, each team is responsible for a particular part of the production process including quality control health and safety
58
+/- Cell
``` + Closeness of cell members should improve communication avoiding confusion arising from misunderstood or non-received messages quality improvements workers are multi skilled can lead to efficiency greater worker motivation, variety ``` -cell the company has to encourage burs and participation or workers feel they are needed more from the company have to invest in new raw materials cell production may not allow a firm to use its machinery as intensivley as traditional flow allocation of work to cells has to be efficent employees and recruitment have to support
59
what is a USP
Unique Selling Point
60
factors that influence the selstion of the production method
``` nature cost of technology and machinery workforce finance customers competition stakeholder/objective ```
61
What is R and D
Research and development - the process that enables the creation of new and improved products to meet the needs of the customer
62
what are grantt charts
a graphical representation of the order and duration of tasks within a project
63
+/- grantt charts
+ easy to monitor see what is happening shows time and resource allocation - does not show critical activities can't see est and lft cant calculate free and total float
64
estimated duration of a project
optimistic time + 4 x Likely time + pessimistic time -------------------------------------------------------------------------- 6
65
what is division of labor
the allocation of labour into specific tasks inserted to increase productivity
66
what is specilisation
where workers perform specific tasks
67
+/- division of labour
+ task should be able to be preformed qicker, increasing productivity output will increase whilst lowering unit costs consequently increasing profit margin - task become repetitive lowering moral and creating more errors and faults
68
heiracrchy of objectives
``` ↓Aims ↓Mission ↓corporate objectives ↓functional objectives ↓business unit/individual targets ```
69
aims
overall target and are boarder than objectives
70
mission statement
simple statement starting the companies goals
71
corporate objectives
objectives that tend to focus on the desired performance and results of the business
72
functional objectives
relate to specific functions of a business such as marketing, operation, human resources and finace
73
business unit / individual targets
similar to functional but are more focused of individuals
74
+/- Sole trader
+ control - full control of the business Profit retention- keep all profits private data - information about sole traders are private, not all documents are public on companies house - Unlimited liability - sole traders are unicorporated, they aren't a seperate legal identity, personal possesions can be taken to pay debts Capital - hard to raise capital diseconomies of scale - have to charge higher prices to cover costs decision making - they are the only voice in the decision making process
75
+/- Partnership
+ capital - both partners funds for capital flexibility - easy to start up and run, less strictly regulated shared responsibility - allows partners to make the most of their abilities decicion making - more brains in the decicion maiking process - disagreements - differnt opinios of how the business is run between partners Unlimited liability - partnerships are unincorporated, they aren't a separate legal identity, personal possessions can be taken to pay debts profit sharing - partners have to split profits according to their terms (sighed in deed of partnership)
76
+/- Private Limited Company (LTD)
+ Shares - only sell shares to friends and family, no chance of hostile takeover privacy - not all documents have to be posted on companys house Limited Liability - LTD's are incorpirated meaning that the owners are a seperate legal identity, debts are paid with the business investment - complicated to set up - first you need shares worth £50,000 and then you have to set up on companies house complex accounts - hard to track all accounts that the business produces so a accountant is usually heird to not waste time not fully private - This will mean that you provide information on company accounts, company records, company directors and company shareholders.
77
+/- Public Limited Company (PLC)
+ capital - easier to rase from share's and investors. Shares can be bought easily on the stock exchange prestigious profile - the company looks more proffesional as a plc Limited Liability - LTD's are incorpirated meaning that the owners are a seperate legal identity, debts are paid with the business investment - not private - all accounts have to be posted on companies house take over - as shares are sold on the stock exchange the ability of a hostile takeover is present
78
what are the 3 business sectors
private sector public third
79
what are the 3 market secotrs
primary secondary tertiary
80
third sector
non-profit organisations like charities