2L - dispute resolution

Question 1

what is the disoute resolution process?

Answer 1

1. resolve within business
2. in unable to resolve, busibess can involve external third party such as Fair Work Commission
3. Third party will first use mediation
4. if mediation doesnt work then they use arbitration

Question 2

what is mediation?

Answer 2

when an external third party facilitates arguments between disputing parties without expressing opinions or advice, and only encourages parties to reach a conclusion

Question 3

what is arbitration?

Answer 3

external third party hears arguments from disputing parties and makes legally binding decision to resolve conflict, used only when parties aren’t able to reach a conclusion (last resort)