2.9 Training Flashcards
Define “Training”
The process of teaching staff how to do their job more efficiently and effectively by boosting their knowledge and skills
Who benefits from training?
- Employees
- Businesses
What are the benefits of training for businesses?
- Goals and objectives are more effectively
- Higher productivity (fewer errors and accidents)
What are the benefits of training for employees?
- Opportunity for promotion and self-improvement
- Greater ability to adapt to and cope with changes
What are the different types of training?
- On-the-job training
- Off-the-job training
Define “On-the-job training”
When employees learn skills to perform particular tasks within the workplace. This occurs in the working environment and uses the equipment and machinery present.
2 advantages of On-the-job training
- Cost-effective, as no travel expenses are incurred
- Employees are working while training so productivity is maintained
2 advantages of Off-the-job training
- Usually more structured and organised, with clear assessment processes
- Availability of a wider range of skills and qualifications than those in the workplace
2 disadvantages of On-the-job training
- The quality of the training may vary
- Bad habits from older staff may be passed down to younger employees
Define “Off-the-job training”
When employees learn skills in a location away from the workplace. It involves sending employees to specialised training institutions
2 advantages of Off-the-job training
- Usually more structured and organised, with clear assessment processes
- Availability of a wider range of skills and qualifications than those in the workplace
Define “Development”
The process of preparing employees to take on more responsibilities in the future, acquiring better knowledge & skills and gaining more experience
List 3 programs aimed at training managers
- Job rotation
- Mentoring
- Formal business training
