2.14 Workplace relations Flashcards

1
Q

Define “Workplace relations”

A

The interactions between employers and employees to achieve a set of working conditions that will meet the needs of employees.

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2
Q

Define “Transitional outplacement services”

A

External organisations will typically provide the outplacement services, paid for by the business. The services consist of helping employees to transition to a new job or career.

Examples:
- job interview training
- career coaching and counselling
- assistance with resumes

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3
Q

List all the participants in the workplace

A
  1. Human Resource Managers
  2. Employees
  3. Employer associations
  4. Unions
  5. Fair Work Commissions (FWC)
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4
Q

Explain the role of Human Resources Managers: “Training of staff and other managers”

A

Provide employees with appropriate training to maximise their performance

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5
Q

What are the roles of Human Resource Managers in workplace relations?

A
  1. Training of staff and other managers
  2. Dealing with disputes
  3. Negotiation of employment agreements
  4. Implementation of the agreement
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6
Q

Explain the role of Human Resources Managers: “Dealing with disputes”

A

The HRM can act as a mediator and manage the resolution of disputes that may arise under an enterprise agreement

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7
Q

Explain the role of Human Resources Managers: “Implementation of the agreement”

A

Changes to wages, hours of work and leave entitlements are handled by human resource managers

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7
Q

Explain the role of Human Resources Managers: “Negotiation of employment agreements”

A

To carry out this task, the relevant managers need to be aware of all legal issues, so that the negotiated agreement satisfies the requirements.

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8
Q

What are the roles of Employer Associations in workplace relations

A

Employer associations refer to organisations that represent and assist employer groups. They have the responsibility of keeping their members informed with legislative changes and negotiating workplace agreements.

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9
Q

What are the roles of Fair Work Commissions (FWC) in workplace relations

A

FWC is Australia’s national workplace tribunal that has the power to carry out a range of functions under the Fair Work Act 2009.

They are responsible for:
- making awards in the national workplace relations system
- they approve agreements reached between employers and employees at an enterprise level, ensuring all parties comply with those agreements
- they help parties resolve workplace disputes when no agreement can be reached through conciliation, mediation and arbitration
- deal with unfair dismissals
- review and set a minimum wages

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10
Q

What are the roles of Employees in workplace relations?

A

Employees are increasingly negotiating employment arrangements in the workplace and are closely involved when there are new or changed arrangements

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11
Q

What are the roles of Unions in workplace relations

A

Unions are organisations formed by employees in an industry, trade or occupation to represent them in efforts to improve wages and the working conditions of their members

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