2.5.2 legislation Flashcards
1
Q
what is consumer protection?
A
is in place to ensure businesses do not exploit customers
2
Q
what does consumer protection cover?
A
- if products are safe
- products are of an approved quality
- product information is there
- customers are treated fairly if they are unhappy
3
Q
customer has basic legal rights if:
A
- products give misleading info
- if it is of unsatisfactory quality
- not fit for its intended purpose
4
Q
what acts ensure consumer’s are protected?
A
- sales of goods act 1979
- consumer protection act 1987
- consumer rights 2015
5
Q
what does employee protection cover?
A
- rights to maternity, paternity leave
- termination of employment
- written pay slip
- how much time employees work
- minimum work
6
Q
what acts cover employee protection?
A
- working time regulations 1998
- minimum wage act 1998
- equality act 2010
7
Q
what does environmental protection cover?
A
- pollution
- destruction of wildlife
- traffic congestion
- resource depletion
8
Q
what is the competition policy legislation?
A
is in place to prevent collusion and anti competitive practises
9
Q
what does the competition policy cover?
A
- cartel activity
- abuse of market power
- anti competitive practises
10
Q
what is the health and safety policy?
A
ensures that businesses provide a safe and healthy workplace and facilities
11
Q
what does the health and safety policy cover?
A
- maintaining temp and noise levels
- guaranteeing hygiene level
- preventing social and emotional stress
