2.4.1 production, productivity and efficiency Flashcards

1
Q

what is capital intensive?

A

production methods that make more use of machinery relative to labour.

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2
Q

define capital productivity?

A

the amount of output each unit of capital (e.g one machine) produces

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3
Q

what is downsizing?

A

the process of reducing capacity, usually by laying off staff

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4
Q

what is kaizen?

A

a Japanese term that means continuous improvement

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5
Q

what is labour intensity?

A

production methods that focus and are more labour than machinery. the higher the labour costs, the more labour intensive it is

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6
Q

what is lean production?

A

an approach to operations that focuses on the reduction of resources they use.

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7
Q

what is outsourcing?

A

giving work to subcontracts to reduce costs

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8
Q

what is standardisation?

A

the process of making something conform to a standard

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9
Q

what is job production?

A

where items are made individually and each item is finished before the next one is started. e.g hairstylist

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10
Q

pros and cons of job production?

A
\+ high flexible and bespoke
\+ high quality products
\+ high profit margins
- high unit costs
- labour intensive
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11
Q

what is batch production?

A

where groups of item are made together, each batch is finished before starting the next block of goods. e.g baked goods

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12
Q

pros and cons of batch production?

A

+ flexible production
+ high economies of scale
- can be expensive
- may have additional costs

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13
Q

what is flow production?

A

where identical standardised items are produced on an assembly line. e.g bicycle production

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14
Q

pros and cons of flow production?

A
\+ very low unit costs
\+ high levels of productivity
\+ quick and cheap
- huge set up costs
- low motivation of workers
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15
Q

what is cell production?

A

when a single product will go through a number of stages

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16
Q

pros and cons of cell production?

A
\+ workers are more motivated
\+ minimal waste
\+ production is flexible 
- long process to find specific, skilled employees
- may have to invest materials
17
Q

define efficiency

A

how well a business limits the amount of waste it produces and therefore reduces average cost per unit

18
Q

what is the calculation for efficiency?

A

unit costs = total cost
_________
total output

19
Q

what factors affect efficiency?

A
  • standardisation
  • outsourcing
  • relocating
  • delayering
20
Q

what are the benefits of improved efficiency?

A
  • labour productivity increases
  • unit costs fall
  • profit margins increase
  • more flexibility
21
Q

how can businesses reduce waste?

A
  • too much stock
  • over production
  • over processing
  • defects
22
Q

define capacity utilisation?

A

the use that a business makes of its resources

23
Q

what is excess or surplus capacity?

A

when a business has too many resources, such as labour and capital than its desired level of output

24
Q

what is over capacity utilisation?

A

when a business is running at full capacity

25
Q

what is under capacity utilisation?

A

the position where a business is producing at less than full capacity

26
Q

what are the implications of working under capacity?

A
  • unit costs rise
  • unmotivated staff - no work to do
  • can ruin brand image
  • business may need to rationalise
    + opportunities for growth
27
Q

what are the implications if working over capacity?

A
  • employees are overworked and unhappy
  • mistakes are more likely
  • unit costs rise
  • can damage brand image
    + opportunities for growth
28
Q

how do you calculate capacity utilisation?

A

current output
______________ X 100
maximum output

29
Q

how do you improve capacity utilisation?

A
  • increase demand through price cut and promotion
  • staff redundancies
  • sell of assets
  • could lease out capacity to other businesses
30
Q

how do you decrease capacity utilisation?

A
  • rationalisation

- subcontract in work from other businesses