2.5 The Impact of COVID-19 Flashcards

1
Q

COVID-19 Immediate response (In brief)

A
  1. Surge in the use of the word ‘unprecedented’
  2. Normal patterns of behaviour turned on their heads - even before the first lockdown was officially announced people across the UK started changing their behaviour
  3. Brands had to rethink their messaging - it would have been incredibly inappropriate for brands to be seen to encourage any behaviour that was now against the law.
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2
Q

We’re all in this together trope

A
  1. Brands sought to maintain a presence during the COVID-19 crisis.
  2. Many brands crafted similar messages emphasizing unity and support.
  3. Common themes included phrases like “We’re all in this together.” (popular trope)
  4. These messages often incorporated sad piano music and imagery related to social distancing and hope for the future.
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3
Q

Despite the ‘we’re all in this together’ phenomenon. Some brands put their existing resources and advantages to good use and … (give an example)

A
  1. Certain brands utilized their resources to create pandemic-related goods.
  2. Brewdog, for instance, supplied 100k units of hand sanitizer to the NHS.
  3. Brewdog shared their their ways of working so other brands could learn and copy.
  4. The pandemic prompted people and marketers to contribute in previously unimaginable ways.
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4
Q

The new patterns of behaviour that emerged during the lockdown had the greatest impact on what?

A

The new patterns of behaviour that emerged during the lockdown had the greatest impact on advertising.

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5
Q

What did Mobile Marketing report?

A

Mobile Marketing (Murphy, 2020) reported that UK ad spending had its worst-ever quarter in 2020, down by 33.8 per cent.

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6
Q

Source: DayLite by IPA Touchpoints, looking at All Adults time spent with media channels across 2020
The pieces, ranked in order are as follows:

A

TV Video 35%
* Out-of-house (OOH) 19%
* Radio and audio 18%
* Social media messaging 17%
* Internet (life admin) 7%
The remaining percentage is make up of several smaller categories of media.

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7
Q

Lockdown impacted OOH in a major way. It went from being …% of people’s commercial day to dropping to just …%.

This varied by format, with …. managing to sustain and even grow their share of impacts

A

Lockdown impacted OOH in a major way. It went from being 28% of people’s commercial day to dropping to just 11%.

This varied by format, with supermarkets managing to sustain and even grow their share of impacts

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8
Q

Post-Covid, we are still not quite back to normal levels of OOH exposure. Why is this?

A

Post-Covid, we are still not quite back to normal levels of exposure as some people’s working patterns have drastically changed.

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9
Q

The graph details the impact at supermarkets, roadside, rail stations and Underground stations between 4 May to 29 June 2020. Rank thm

A
  1. Supermarket
  2. Road
  3. Rail Station
  4. Underground Station
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10
Q

Which channel suffered more than others during the pandemic?

A

Immediate closure of venues meant that Cinema suffered more than others, but it was one of the activities that audiences eagerly looked forward to returning to!

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11
Q

Cinema

A

Cinemas faced closure during the pandemic.
Audiences eagerly awaited their return.
Film industry used PVOD for releases.
Theatrical impact continues post-Covid.
Cinema recovery delayed due to paused productions.
Marketing highlights cinema experience.
UK cinema admissions reached 80% of pre-pandemic levels by end of 2021.

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12
Q

Print

A

Print market declined for decades.
COVID-19 hit print industry.
Disruptions in printing, distribution, and sales.
Some titles went bust or switched to digital.
Paid-for papers down by 20% during lockdown.
Slight boost in magazines due to increased spare time.
Digital innovation accelerated, focusing on subscriptions.

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13
Q

What was a key thing that happened with Print due to COVID-19

A

With people at home and the supply chain disrupted, it was a time to accelerate digital innovation, with many large titles shifting their marketing towards digital subscriptions.

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14
Q

Which print medium actually grew during the pandemic?

A

There was a slight boost to magazines as some parts of the population had more spare time to explore their hobbies, with one in five people taking up new activities to help alleviate the boredom.

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15
Q

t/f: The print industry was flourishing before the pandemic

A

False: The past couple of decades has already seen a bit of a hit on the print market, with declines of two-thirds since 2020

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16
Q

Pandemic Effects to digital

A

Increased digital consumption during lockdown.
Huge rise in news consumption for information.
Social media use surged by 40%.
Emergence of new platforms like HouseParty.
38% of consumers increased online shopping.
Anticipated continuation of online shopping habits

17
Q

Which medium skyrocketed during the pandemic and why?

A

With people spending more time at home, digital consumption skyrocketed

18
Q

There was a rise in the consumpion of what during the pandemic?

A

We saw a huge increase in news consumption as people were desperate to allay the uncertainty around the situation and be on top of the news

19
Q

Pandemic Effects to digital (in brief)

A
  1. Skyrocketed as people spent much more time at home (news consumption increased considerably)
  2. People were reaching out to family and friends - increasing the use of social media
  3. Online shopping increased
20
Q

Pandemic effects on audio

A
  • Radio use soared, with listeners now tuning in for an average of 26 hours per week versus 12 hours pre-lockdown.
  • 90% of consumers felt that it kept them in touch with the outside world while distancing.
  • Radio giants like Bauer and Global reported a 15% rise in reach. Podcast use also increased by 10%.
  • Streaming services saw trends up to 18% versus pre-pandemic.
21
Q

Audio-Visual

A

Increased viewership of AV (audio-visual) channels due to people staying at home.
Initial surplus of inventory and reduced costs on television.
Increased adoption of subscription-based on-demand services.
Media owners offered flexibility and waived late booking fees to attract advertisers back.

22
Q

It’s now forecast that …% of the UK work from home at least once a week, compared with …% pre-pandemic and a high of ..% during the initial lockdown.

A

It’s now forecast that 30% of the UK work from home at least once a week, compared with 27% pre-pandemic and a high of 45% during the initial lockdown.

23
Q

It’s now forecast that 30% of the UK work from home at least once a week, compared with 27% pre-pandemic and a high of 45% during the initial lockdown. This has hugely impacted the advertising industry - why?

A

It is an industry that thrives on its culture.

24
Q

Which demographic were considered to have reached full digital maturity, even before lockdown?

A

16-34s

25
Q

Has there been much media change amongst 16-34s post-lockdown?

A

16 to 34-year-olds were regarded as reaching full digital maturity, even before the lockdown. Therefore, there has been little change post-Covid.

26
Q

t/f; Claims that media channels are dying out with this 16-34s group are correct,

A

False: - Claims that media channels are dying out with this group are over-claimed rather, the channels are evolving, and this cohort is solving the same media need through new technology.

27
Q

Which platforms had the greatest reach amongst 16-34s

A
  1. Facebook is in the top spot with 78% reach.
  2. YouTube is second with 66%.
  3. Instagram is ranked third with 62%.
  4. Snapchat is fourth with 34%
  5. ITV/STV is in the fifth position with 32% reach.
28
Q

What were the biggest shifts for the 35 to 54 age group post pandemicc

A

The biggest shift for this age group was across time spent with commercial TV, with a shift toward PVOD exacerbated by the pandemic. Social media has also shown strong increases in reach and time spent.

*PVOD - Premium video-on demand

29
Q

The table shows the 2021 post-lockdown top five media properties by weekly reach for 35-54 year-olds. What was the ranking?

A
  1. Facebook is in the top spot with 73% reach.
  2. ITV/STV is second with 47%.
  3. YouTube is ranked third with 45%.
  4. Channel 4 is fourth with 42%.
  5. Instagram is in the fifth position with 36% reach.
30
Q

traditional channels still reign supreme across their digital choices for which demographic?

A

+55s

31
Q

Strong shifts were seen in which age group?

A

+55s

32
Q

Which demographic have been slower to return to the cinema?

A

+55s

33
Q

traditional channels still reign supreme across their digital choices.

A

+55s