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Question 1

rules that are easy to follow…

Answer 1

…describe outcomes that are both sizable and probable. The delay isn’t crucial

Question 2

three-contingency model of performance-management

Answer 2

the three crucial contingencies are the ineffective natural contingency; the effective, indirect-acting performance-management contingency; and the effective, direct-acting contingency

Question 3

rules that are hard to follow…

Answer 3

…describe outcomes that are either too small (though often of cumulative significance) or too improbable. The delay isn’t crucial