2.3 Digital Communciation Flashcards
Business email is a quick and professional method of communication with clients or others
Advantages
- cheaper then snail mail, faster then normal mail and send mass emails whenever
Disadvantages
- viruses, phishing, send/receive assurance and spam mail
Netiquette
Rules to follow depending on which method your using to communicate online
Instant Messaging
To chat with friends, family and colleagues but you don’t use it to send formal messages
Blogs
Online diary to share thoughts and interests
Advantages
- quick and easy to set up, people leave constructive comments and allows you to share thoughts and feelings
Video Conferencing
Live video meeting between two or more people in different locations using devices
Advantage
Stimulatives productivity, promotes collaboration and has no travel cost
Teleworking
Provides the opportunity to have a more flexible timetable for workers and the freedom to work remotely
Promotion Methods
To ensure that customers are aware of the existence and location of a product and also to persuade someone to buy it
Social Networking Websites & Apps
Online platform used by people to build social network or social relationships with other people who share similar interests, backgrounds or life connections
Advantages
Enables people to keep on touch with loved ones, allows latest new to be shared more quickly and used as free advertisement
Reliability Of Online Sources
Not all information shared online is accurate - Wikipedia can be edited
Biased Information
One sided views shared on the internet - trip adviser has lost of people’s opinions as a source of information
Out of Date Information
As information changes over time, old information can sometimes be unreliable, to stop this you can check multiple sources not just one site, you can also use trust worthy sites like BBC or check dates for information if outdated it’s not relevant (unless your a history student)
