What are benefits of job production?
- high quality/unique
- specific for customer needs
- higher revenue
What are the drawbacks to job production?
- higher manafacturing costs
- time consuming
What are the drawbacks to batch production?
- repetitive for staff
- time lost eg machinery changes
What are the advantages to batch production?
- lower costs
- use of machinery more efficient
What are the advantages to flow production?
- consistent
- less labour
- low costs
What are the drawbacks to flow production?
- repetitive for staff
- machine faults
- not unique
How do you improve productivity?
- financial + non financial methods
- machinery
What is Just in time (JIT) management
Only getting in stock when and as you need it
What is just in case (JIC) management?
Holding buffer stock just in case a business needs it
What are the benefits to JIT?
- reduce storage costs
- less waste
What are the drawbacks to JIT?
- reliant on good rships with suppliers
- careful planning needed
- not benefitting from bulk buying
What are the drawbacks to JIC?
- not suitable for perishables
- high storage costs
What are the benefits to JIC?
- prepared for unexpected problems
- benefit from bulk buying
What is procurement?
The process of managing orders of stock in businesses
What factors do businesses consider when choosing suppliers
- cost
- quality
- trust
What is logistics?
The process of controlling the storage of goods
What are the benefits to quality control?
- higher customer satisfaction
- brand image
- loyalty
What is good customer service?
Meeting customer needs BEFORE, DURING amd AFTER the sale
What is entailed in the sales process?
- product info
- customer engagement
- speed/efficiency
