2.3 Flashcards

1
Q

What are benefits of job production?

A
  • high quality/unique
  • specific for customer needs
  • higher revenue
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the drawbacks to job production?

A
  • higher manafacturing costs

- time consuming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the drawbacks to batch production?

A
  • repetitive for staff

- time lost eg machinery changes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the advantages to batch production?

A
  • lower costs

- use of machinery more efficient

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the advantages to flow production?

A
  • consistent
  • less labour
  • low costs
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the drawbacks to flow production?

A
  • repetitive for staff
  • machine faults
  • not unique
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How do you improve productivity?

A
  • financial + non financial methods

- machinery

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is Just in time (JIT) management

A

Only getting in stock when and as you need it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is just in case (JIC) management?

A

Holding buffer stock just in case a business needs it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the benefits to JIT?

A
  • reduce storage costs

- less waste

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the drawbacks to JIT?

A
  • reliant on good rships with suppliers
  • careful planning needed
  • not benefitting from bulk buying
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the drawbacks to JIC?

A
  • not suitable for perishables

- high storage costs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the benefits to JIC?

A
  • prepared for unexpected problems

- benefit from bulk buying

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is procurement?

A

The process of managing orders of stock in businesses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What factors do businesses consider when choosing suppliers

A
  • cost
  • quality
  • trust
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is logistics?

A

The process of controlling the storage of goods

17
Q

What are the benefits to quality control?

A
  • higher customer satisfaction
  • brand image
  • loyalty
18
Q

What is good customer service?

A

Meeting customer needs BEFORE, DURING amd AFTER the sale

19
Q

What is entailed in the sales process?

A
  • product info
  • customer engagement
  • speed/efficiency