2.2 Organizational structure

Question 1

Organizational structure

Answer 1

Internal (formal) framework of a business, shows the way in which management is organized (How authority is passed through an organization)

Question 2

Level of hierarchy

Answer 2

Stage of organizational structure at which personnel have equal status or authority

Question 3

Tall vertical structure

Answer 3

Many levels of hierarchy (narrow spans of control)

Question 4

Flat horizontal structure

Answer 4

One with few levels of hierarchy (wide spans of control)

Question 5

Span of control

Answer 5

of subordinates reporting directly to a manager

Question 6

Chain of command

Answer 6

• Is Delegation

* Route through which authority is passed down in an organization

Question 7

Accountability

Answer 7

Obligation of an individual for their activities to disclose results in a transparent way

Question 8

Delayering

Answer 8

Removal of 1+ levels of hierarchy of an organizational structure.
• To reduce costs
• Improve communication
• Dismissal

Question 9

Bureaucracy

Answer 9

Organizational system with standardized procedures and rules

Question 10

Centralization

Answer 10

• Is autocratic

* Decision-making power lies within the head office or center of the organization

Question 11

Decentralization

Answer 11

• Is democratic
• Decision-making power passes down the organization.
• Empowers subordinates and managers

Question 12

Hierarchical structure

Answer 12

Structure where power and responsibility are specified and allocated to individuals according to their position in the hierarchy

Question 13

Matrix structure

Answer 13

• Organizational structure that creates project teams that cut across traditional functional departments
• Creates motivation within employees
• Could be a lack of recognition because of teamwork
• Is democratic
• There is efficient exchange of data

Question 14

Effective communication

Answer 14

Exchange of information with feedback

Question 15

Feedback

Answer 15

Response to a message by the receiver

Question 16

Intranet

Answer 16

Internal computer networks built on internet technologies

Question 17

Information overload

Answer 17

So much information received that important one cannot be found easily

Question 18

Vertical communication

Answer 18

Head talks to the subordinates (people below them) (Different levels)

Question 19

Horizontal communication

Answer 19

Subordinates talk to each other (same level)

Question 20

Throwback

Answer 20

Is a limitation within the company (Lack of communication)

Question 21

Organizational culture

Answer 21

Have a happy environment in the company

Question 22

State 3 elements of organizational culture

Answer 22

• Mission
• Objectives
• Strategies
• Leadership style
• Old ways of doing (culture clash)