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Business 101 > 2.1 Functions and evolution of human resources Managment > Flashcards

2.1 Functions and evolution of human resources Managment Flashcards

1
Q

Human resource managment

A

Strategic approach to effective managment of organization workers so that they help to achieve the business´s objectives, and gain a competitive advantage

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2
Q

Worforce planning (Human resource)

A

Analysing and forecasting the number of workers and their skills, that will be required to achieve business objectives

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3
Q

Workforce plan (Human resource)

A

Number of workers and skills required over a future time period

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4
Q

Workforce audit or apprisal

A

A check on the skill and qualifications of existing employees. It includes the job description(soft skill) and the person’s specification(hard skills)

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5
Q

Labour turnover

A

Measures the rate at which employees are leaving an organization. Formula: (number of employees leaving in 1 year/average number of employees) x 100

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6
Q

Occupational mobility of labour

A

Extent in to which workers are willing and able to move to different jobs requiring different skills

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7
Q

Geographical mobility of labour

A

Extent to which workers are willing and able to move geographical region to take up new jobs

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8
Q

Recruitment

A

Process of identifying the need for new employees, defining the job to be done, type of person needed, attracting suitable candidates for the job and selecting the best one

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9
Q

Job description

A

Detailed list of the key point about the job to be filled, states all the key tasks and responsibilities. It is a soft skill

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10
Q

Person specification

A

Detailed list of qualities skills and qualifications that applicants need to have. It is a hard skill

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11
Q

Training

A

Work-related education to increase the workforce skills and efficiency

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12
Q

On the job training

A

Instruction ath the place of work on how the job should be carried out

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13
Q

Off the job training

A

All training taken away from the business by other profesionals (work related college courses)

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14
Q

Induction training

A

Is the first trainig you recieve. Introductory training to familiarise new recruits with the organization system and layout of the site.(on the job training)

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15
Q

Cognitive trainig

A

Exercises designed to improe a person´s ability to understand and learn information.

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16
Q

Behavioural skills trainig

A

Designed to improve an individuals hability to communicate and interact with others both inside and out of the organization

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17
Q

Employee apprisal

A

Process of assesing the effectiveness of an employee judged against presented objectives

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18
Q

Contract of employement

A

Legal document that sets out the terms and conditions governing a workers job

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19
Q

Fair Dismissal

A

Being removed from a job due to incompetence or breach of dicipline

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20
Q

Unfair Dismisal

A

Ending worjer’s contract for a reason that the law regards as unfair

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21
Q

Redundancy

A

When a job is no longer required so the emplouee doing this job becomes redundant through no fault of their own

22
Q

Teleworking

A

Staff working from home but keeping contact with the organizations by means of IT communications

23
Q

Portfolio working

A

Working patter of following severla simultaneous employements at any time

24
Q

Redundancy payment

A

In Ecuador they have to pay you 10% of your salary times the years you have worked for the oganization

25
Q

Outsourcing

A

Using another business(3rd party) to undertake a part of the production process, rather than doing it within the business

26
Q

Flexi-time contract

A

Employement contract that allows staff to be called in at times most convenient to empoyers and employees

27
Q

Temporary employement contract

A

Lasts for a fixed time period

28
Q

Part-time employement contract

A

Contract for less than the norml fully working week

29
Q

Offshoring

A

Relocation of a business process done in one country to the same or another company in another country

30
Q

Re-shoring

A

Reversal of offshoring. Transfer of a business process or operation back to country of origin

31
Q

Hard HRM

A

An approach to managing staff that focuses on cutting costs. (part time contracts, minimum trainig costs, etc.)

32
Q

Soft HRM

A

Approach to managing stadd that focuses on developing staff to reach self-fulfillment(motivation to work hard and stay in the business)

33
Q

Full time job

A

Under ecuadorian legisltion people work 20 days a month 8 hours a day 7 days a week

34
Q

Productivity

A

Getting the job done within a time frame and taking account the quality too.

35
Q

Headcount

A

Number of people employeed

36
Q

Headhunt

A

Searching employees from other organizations

37
Q

Compensation

A

Money company pays to the employees

38
Q

Benefits

A

Compensations aditional to salary(can also be things)

39
Q

Incentives

A

Offering some sorth of thing to achieve an objective

40
Q

Hard skills

A

Teachable abilities or skills tht are easy to be quatifiable.(foreign languages, certiifcates, etc)

41
Q

Soft skills

A

People skills or interpersonal skills(adaptability, leadership, etc)

42
Q

War for talent

A

Fight to se who has more skills for a position

43
Q

Internal recruitment

A

Promotion within the company

44
Q

External recruitment

A

Promotions and job offerings outside the organization you work for

45
Q

Budget

A

Is a tool that helps with the financial plan for the future

46
Q

Bench marking

A

Copy a product/service and then change it to improve it

47
Q

What do you need to check for a job contract?

A
  • Schedule (how long/extra hours)
  • Salary
  • Job functions (job to be done)
48
Q

What are some training disadvantages?

A
  • Very expensive
  • Once trained employees can leave
  • Work time is lost
49
Q

90° appraisal

A
  • most basic form of performance appraisal.

* Under this method, the employee receives feedback from his / her manager / supervisor.

50
Q

180° appraisal

A

Considers the self-assessment of the employee being appraised.

51
Q

360° appraisal

A

Employers evaluate employee performance from as many sources as possible, instead of only one-on-one feedback from a direct manager.

52
Q

What is the formula for productivity rate?

A

Total output/number of employees

Business 101 (4 decks)

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