2.1 THE IMPORTANCE OF LEADERSHIP IN CHANGE MANAGEMENT

Question 1

WHAT IS CHANGE?

Answer 1

Change is a business’s planned or unplanned response to factors from the business environments.
These changes can be radical (major changes) or incremental (smaller changes)

Question 2

WHAT IS LEADERSHIP?

Answer 2

Leadership is motivating and inspiring employees to achieved objectives.
Leadership is important in times of change so that a clear vision is created and communicated to the key stakeholders. The purpose of leadership is to get all key stakeholders on the same page.

Question 3

WHAT MAKES A GOOD LEADER?

Answer 3

Initially, a good leader prepares people in the business for a change in status quo, this may involve communicating changes and their potential impact, communicating where the business is and why changes are happening
keeping employees well-informed, and answering any questions. Next, leadership involves building commitment from employees, this may involve training employees, building work teams, and establishing systems to implement change.

Question 4

WHEN IS LEADERSHIP IMPORTANT?

Answer 4

Leadership is important in times of change so that a clear vision is created and communicated to the key stakeholders.
The purpose of leadership is to get all key stakeholders on the same page.

Question 5

HOW DOES LEADERS SUPPORT EMPLOYEES/STAKEHOLDERS?

Answer 5

Those struggling to change by displaying empathy and good listening skills - empathy being able to understand how employees feel when they find out about change. Generates energy around change. Once all stakeholders are working towards a common goal, a good leader will ensure that all processes and systems are in place to all for effective change.

Question 6

WHY IS IT IMPORTANT FOR LEADERS TO OFFFER SUPPORT?

Answer 6

Offering support allows energy to continue to generate especially during difficult times. This keeps focus on the outcome, without good leadership, resistance is likely.