2.1 Internal Business - Organizational Culture Flashcards
What is a power culture?
When individuals dominate key decisions beyond the authority of their positions
e.g. employees who act like they are actually the manager.
What is a strong culture?
Where staff adopt the attitudes and values of an organisation and therefore believe in
the business and in achieving the company goals. Staff will often go the extra mile and this can be seen
through excellent service.
What is weak culture?
Where staff do not buy into the attitudes and values of an organisation and therefore treat
their work as a ‘job’. This can be often seen in poor service.
What is innovative culture?
Where a business environment encourages the creation of ideas to improve the
business performance.
Why is organisational culture important?
When employees share the vision and goals of the business, they will work as a team. This in turn may
promote staff loyalty and motivation to do well, which may result in more sharing of ideas and efficient
ways of doing things. The team approach is very similar to the All Blacks
How can a business build a good culture?
An induction, which is a formal introduction
to the business such as a tour, meeting key staff,
where to get stationery, and some other formal
business processes that may be presented in a staff
handbook or company motto
What is an organisation’s culture?
The way the business or organisation does things.
