2023 인터뷰 카페

Question 1

Hi, How are you?

Answer 1

Good, thanks. How are you?

Question 2

What can I get for you?

Answer 2

Can I possibly[|pɑːsəbli] talk to the manager?

Question 3

She’s not here.

Answer 3

I’m actually looking for job at the moment.
Do you mind if you pass my resume to your manager?

Question 4

I’m a manager.

Answer 4

Hi how are you?

Question 5

What’s going on?

Answer 5

I was wondering if you were hiring at the moment[|moʊmənt]

Question 6

이력서 주기

Answer 6

This is my resume.

Question 7

대화 끝

Answer 7

It’s nice talking to you. Have a good day.

Question 8

What day of the week are you available?

Answer 8

Weekends are available [əˈveɪləbl] all day, Weekdays are available in the afternoon and evening.

Question 9

What hours can you work?

Answer 9

I’m thinking about 20hours to 30hours a week. But I can do more depending on the Cafe situation.

Question 10

Have you worked in a cafe before?

Answer 10

Yes, I have experience as a batista. I worked for about a year at a cafe.

Question 11

Where was the Cafe?

Answer 11

Its name is Twosome Place, and It’s located in South Korea.

Question 12

Have you ever worked at a cafe in Canada?

Answer 12

I haven’t yet worked at a cafe in Canada, but I’m familiar with cafe menu, machines, and service. So I’m confident[|kɑːnfɪdənt] that I can adapt[əˈdæpt] quickly.

Question 13

Could you provide some details about your previous work schedule and shifts?

Answer 13

I worked for four hours on weekday afternoons (from one to five p.m.) Sometimes I also worked on weekends.

Question 14

How was your previous cafe?

Answer 14

It was near a library, so many students came. There was a large parking lot, so big groups of customers came too.

Question 15

Tell me a little bit your time at your previous cafe.

A. 커피 및 음식 준비/ 기계 작동 및 유지

Answer 15

I prepared coffee, beverages, and food. I used espressos machines, ovens, ice cream machines, and so on. And I cleaned and maintained them.

Question 16

Tell me a little bit your time at your previous cafe.

A. 청결, 재고

Answer 16

I ensure[ɪn|ʃʊr]d that the cafe was kept clean and well-stocked.

Question 17

Tell me a little bit your time at your previous cafe.

A. 손님 주문 계산

Answer 17

I took orders from customers using POS system, and when customers needed help with the menu, I explained and recommended the menu.

Question 18

Can you get the customer’s order right away?

Answer 18

I think I need some time to learn, but I’ll be able to do it soon.

Question 19

솔직히 걱정되는 점도 있지만, 난 잘할 거야.

Answer 19

To be honest, it’s been a while since I worked at a cafe and I’m not familiar with English yet. So I think I need time to adapt[əˈdæpt] But I’m confident that I’ll do well soon because this is what I have done and I learn quickly.

Question 20

Can you tell me about the time when you’ve come across a challenging situation?

Answer 20

When a big group of more than 10people came to our Cafe and ordered different menus all at once.

Actuallt this has often happened.

we decided to prioritize[praɪ|ɔːrətaɪz] foods such as starting with bagles that took a long time to bake.

At the end we double-checked all the orders,

So we could efficiently[uh·fi·shuhnt·lee] and accurately serve all the menus to the customers.

Question 21

Can you tell me about a time when you’ve seen something happening you didn’t really agree with? How did you react to that?

Answer 21

I listen first, and I try to understand. But if I still can’t agree with that, I express my opinion and try to find a solution that everyone can agree on.

Question 22

How would you deal with a difficult situation?

Answer 22

First, I listen to the customers.
Second, I empathize [ˈemfəsaɪz] with them.
Third, I try to solve the problem or find someone who can help.

Question 23

When you visit a cafe, as a customer, what are some things you like that would make you want to go back? What are your expectations?

Answer 23

When I visit a cafe as a customer, I want to go back if the staff is friendly. It make me happy when the staff smiles and is kind. So, if I worked here, I would always be friendly and wear a smile.

Question 24

Can you also give me an example of when you proactively made a customer or one of your guests satisfied?

A baby

Answer 24

I notice a customer with a baby, so I asked if they needed a special chair for the baby and quickly arranged it for them.

Question 25

Can you also give me an example of when you proactively made a customer or one of your guests satisfied?

A group of customers

Answer 25

There were a group of customers who couldn’t find enough tables or chairs to sit together. I move a table and some chairs so they could all sit together comfortably.

Question 26

What are you expecting on pay? What would you like to be earning?

Answer 26

I’m thinking about 16dollars to 17dollars.

Question 27

호주

Answer 27

I worked only as an au pair for half a year. And I came back to Korea for an exam. It’s a shame that I couldn’t work at a cafe at this time.

Question 28

내가 가장 하고 싶은 일

Answer 28

What I wanted to do the most in Canada is a barista.