2 People in an Organisation - 2.2 Motivation

Question 1

Define Motivation

Answer 1

The internal and external factors that stimulate people to take action that lead to achieving a goal

Question 2

Define Job Enrichment

Answer 2

Aims to use the full capabilities of workers by giving them the opportunity to do more challenging and fulfilling work

Question 3

What are the different payment methods?

Answer 3

1. Time Based
2. Salary
3. Piece-Rate
4. Commission
5. Bonuses
6. Profit Sharing
7. Performance Related Pay

Question 4

Define Time Based payment method

Answer 4

Where workers are paid for each period of time they work

Question 5

Define Salary payment method

Answer 5

An annual income that is usually paid on a monthly basis

Question 6

Define Piece-Rate payment method

Answer 6

Payment to a worker for each unit they produce

Question 7

Define Commission payment method

Answer 7

Payment to a salesperson for each sale they make

Question 8

Define Bonuses payment method

Answer 8

An addition payment to the contracted wage or salary

Question 9

Define Profit Sharing payment method

Answer 9

A bonus for staff based on the profits of the business (normally paid as a proportion of basic salary)

Question 10

Define Performance Relate Pay payment method

Answer 10

A bonus scheme rewarding staff for above-average work performance

Question 11

What are the Non-Financial Motivators?

Answer 11

1. Training
2. Induction
3. Opportunities for Promotion
4. Development
5. Job Re-Design
6. Team Working
7. Fringe Benefits/Perks

Question 12

Define Training as a Non-Financial Motivator

Answer 12

Work-related education = increase workforce skills + efficiency

Question 13

Define Induction as a Non-Financial Motivator

Answer 13

An introductory training program to familiarise new recruits with the systems used in the business and layout of business site.

Question 14

Define Opportunities for Promotion as a Non-Financial Motivator

Answer 14

When employees are moved to a level higher in the organisational structure (usually have more responsibilities)

Question 15

Define Development as a Non-Financial Motivator

Answer 15

These are tasks and processes that develop and implement opportunities for growth within and between organisations

Question 16

Define Job-Redesign as a Non-Financial Motivator

Answer 16

Restructuring a job, normally with employee involvement and agreement to make work more interesting, satisfying and challenging

Question 17

Define Team Working as a Non-Financial Motivator

Answer 17

The production is organised for groups of workers to complete the units of work

Question 18

Define Fringe Benefits/Perks as a Non-Financial Motivator

Answer 18

Benefits (separate from pay) given by the employer to all or some of the employees