2 People in an Organisation - 2.1 Management and Leadership Flashcards
Define Management
Setting objectives, organising resources and motivating staff for the organisation’s aims to be met
Define Interpersonal
Dealing with and motivating staff in all levels of organisation
Define Informational
Acting as a source, receiver and transmitter of information
Define Decisional
Taking decisions and allocating resources to meet the organisation’s objectives
Define Leadership
The art of motivating a group of people to achieve a common objective
What are the 4 leadership positions?
- Directors
- Manager
- Supervisor
- Worker Representative
Define Director in the leadership positions
The head of major functional department, elected senior members, objective meeting, communication
Define Manager in the leadership position
They manage people, resources, decision making. They direct, motivate and discipline
Define Supervisor in the leadership position
They are appointed to management, responsible for goal achievement and work in a coorperative manner.
Define Work Representative in the leadership position
Elect workers and discuss concerns
What are the 3 leadership styles?
- Autocratic
- Democratic
- Lassiez Faire
Define the Autocratic leadership style
This is all centralised on decision making (manager makes all the decisions)
Define the Democratic leadership style
Workers actively participate for decision making (managers allow workers to have a say when it comes to decision making)
Define the Lasseiz-Faire leadership style
Where decisions are made by the workforce
Define Emotional Intelligence (EI)
The ability of managers to understand their own emotions and the emotions of people they work with to achieve better business performance
