2 Ethics and Organizational Culture Flashcards
6 organizational influences
- pygmalion effect
- roles
- rewards and punishment
- diffusion of responsibility
- goals
- who shapes our ethical decisions
who shapes your ethical decisions?
the way he perceives most other individuals inside the organization would respond
The Pygmalion Effect
the quality of an individual’s ethical response to a dilemma generally reflects the expectations whether high or low that the supervisor expects of the individual.the live up to the expectations that are set for them, whether they’re high or low.
Reinforcement Theory
people are more likely to behave in ways that are rewarded, and they’re less likely to do what’s punished. if the information is explicit , the more people will search for clues.
360 degree evaluation
an evaluation by individuals above, below, and at the same level as the person being evaluated - integrity.
Social Learning Theory
people learn from observing the rewards and punishment of others.
Discipline should always be
fair, fit the crime, in private
De-individuation
focus on the role reduces the individual’s awareness of the self as an independent individual who is personally responsible for an outcome.
experiment on roles
Zimbardo Prison Experiment
what is a prerequisite for moral action
personal responsibility
4 reasons individuals don’t feel personally responsible for organizational actions
- responsibility is diffused because it is taken away
- shared with others in decision making groups
- obscured by the org. hierarchy
- diluted by psychological distance to potential victims
Groupthink
cohesive groups whose members are committed to the group and have a strong desire to remain group members - conform to the decision they think most of the members prefer
solutions for group think
devils advocate, open the group to outside stakeholders, anonymous criticism
The fragmentation of science
PECK- any group remain inevitably potentially conscienceless and evil until such time as each and every individual holds himself directly responsible for the behavior of the whole group, the organism of which he is apart of.